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"Ile-de-France Mobilités Connect", soon a unique digital access for the 3 million Navigo customers

2022-01-22T11:26:22.413Z


The personal data of Ile-de-France transport users is centralized. Objective: to offer a single and simplified database


In recent days, some of the more than 3 million Ile-de-France residents with digital access to the Île-de-France Mobilités app or website have received an email announcing the creation of "Île-de-France -France Connect”.

The idea is simple: bring together all the user profiles, their personal data (name, address) today scattered between the former Via Navigo site, Bonjour RATP, the SNCF or Transdev Ile-de-France application, and make them accessible under a unique identifier.

The user has nothing to do

“Your current identifiers (email and password) as well as the personal data necessary to create an Île-de-France Mobilités Connect account (surname, first name and date of birth) will be used to initialize your account.

You won't have to do anything, switching to your new account will be automatic,” says Ile-de-France Mobilités.

On the other hand, if you do not want your personal data to be migrated, you must notify IDFM of your opposition before February 8.

In a few weeks, “a second email will be sent when you go live and create your Île-de-France Mobilités Connect account.

It will also explain the procedure to follow if you are already a user of other services on the site or the Île-de-France Mobilités application, ”adds the Ile-de-France authority.

A single database for all operators

What is this operation for?

Once completed, this digital transfer will allow everyone to have access to a new personal space, where their subscriptions, ticket purchases, favorite routes and carpooling reservations will be grouped together.

And why not, in the future, other mobility solutions (self-service bicycles, taxis, VTC, etc.), offered directly in the IDF Mobilités apps or those of the operators (SNCF, RATP, Keolis, etc.).

This will be the first step in setting up a one-stop shop for mobility services, which specialists call “MAAS”, for “Mobility As A Service”.

This ordering of users' precious “data” is also a necessity in the context of the gradual opening up to competition in transport.

In the future, operators who have won a contract will be able to access the same database in a simple and transparent manner, bringing together the information of all their customers.

Source: leparis

All news articles on 2022-01-22

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