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A week without telephone and internet: Baustarring offline

2022-01-26T08:10:07.275Z


A week without telephone and internet: Baustarring offline Created: 01/26/2022, 09:00 Looking for reception: Johann Angermaier in Baustarring. "Always put off" © Birgit Lang All of Baustarring and other areas of Kirchberg were cut off from the outside world for almost a week. The residents are angry with Telekom. Construction Starring – In Holzland, an entire village was cut off from the outsi


A week without telephone and internet: Baustarring offline

Created: 01/26/2022, 09:00

Looking for reception: Johann Angermaier in Baustarring.

"Always put off" © Birgit Lang

All of Baustarring and other areas of Kirchberg were cut off from the outside world for almost a week.

The residents are angry with Telekom.

Construction Starring – In Holzland, an entire village was cut off from the outside world for almost a week.

From Wednesday afternoon, January 19, to Monday, January 25, 1 p.m., neither the telephone nor the internet worked in Baustarring (municipality of Kirchberg).

But not only the approximately 125 Baustarringer were affected, the residents of the eight houses in nearby Zieglberg and the 30 houses in Kirchberg/Einfeld were also unable to make calls or access the network.

Johann Angermaier from Baustarring has little understanding for this.

"Especially in Corona times that can't be," he scolds.

He was lucky because he didn't work from home.

Still, it was a problem for him too.

As an employee at Munich Airport, he couldn't even call up his duty roster.

“So I drove to Wartenberg to get on the internet.” Others were also on the road looking for the internet.

Cell phone reception is generally poor in Baustarring.

The locals would usually look for reception at the top of the Zieglberg or around the maypole.

"And in emergencies, it looks like shit," Angermaier scolds, even if the fixed line doesn't work.

Some of his neighbors fled to work. One student went to her aunt in Vilsbiburg, the other, who works for an authority, to her uncle in Buch am Erlbach in order to be able to work from home. She constantly communicated with Telekom to end the misery. What she experienced there does not testify to customer friendliness and competence. She constantly had to make do with new contacts. Instead of solving the problem, new tariffs and higher data volumes were offered, says her mother.

No one at Telekom was able to tell her the reason for the long disruption.

A clerk suspected that it was because of their module that was no longer working properly.

When she asked why it hadn't been replaced long ago, she said it was the fault of the post office or "You don't buy a new car right away if it doesn't start in the morning."

Kurt Niedermeier from Einfeld was also affected and tried to find a solution.

He only reported the disruption on January 21st.

"I was always put off." Conclusion: "From 1.33 p.m. I received a message via SMS every few hours" in which Telekom informed him when his connection would be working again.

On Sunday he was promised Tuesday.

The Baustarringer were all the more surprised that the time had already come at 1 p.m. on Monday.

"In today's world, something like that shouldn't happen.

We have such a high technical standard in Germany, and then the phone doesn't work for a week," says Niedermeier, shaking his head.

He and his wife are pensioners and depend on others and the phone, especially in Corona times.

“We have at least a little cell phone reception in Einfeld.

But it's dead on the sign for Baustarring.” The Sanka drivers have also complained that they couldn't reach a hospital from there in an emergency.

The misery is even worse for all residents who do not use DSL but still use an analog connection in building services.

The phone in the house of a 74-year-old hasn't worked since January 8th.

According to the telephone provider, civil engineering work is to blame here.

"It can't be," says Angermaier, who regularly checks on the woman.

The telephone is now even more important for older people in order to keep in touch with the outside world.

BIRGIT LANG

"Again and again

put off"

Source: merkur

All news articles on 2022-01-26

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