The fifth wave of the epidemic is severe, and restaurants have turned to takeaways for self-help. Many restaurants have joined food delivery platforms to maintain their business. However, food delivery platforms mostly charge a fixed rate of order amount. Even if a large order is encountered, it does not mean that the restaurant can earn Much.
In view of this, the delivery platform Lalamove has cooperated with the online ordering management system Oddle to provide restaurants with delivery services, charging a fixed shipping fee calculated based on the delivery distance, so that the restaurant can reduce the cost of delivery, and can choose how to share with customers. By dividing the shipping costs, consumers and restaurants benefit at the same time.
In addition, restaurants can also become Lalamove corporate customers. In addition to the above service advantages, they can also enjoy multi-point matching services, choose professional cooperative drivers, etc., and the food delivery arrangements can be handled more flexibly, providing restaurants with more choices in business arrangements .
Photography: Gong Jiasheng
Food delivery is wider and wider, and fixed shipping costs reduce costs for restaurants
Calvin Wu, general manager of Oddle, pointed out that Oddle and Lalamove also have cooperative food delivery services in Taiwan, Singapore and other places. The cooperation with Lalamove in Hong Kong this time allows restaurants participating in Oddle's online ordering system to choose the delivery range and control operating costs. , many restaurants have positive reviews for this.
As long as the restaurant applies for the Oddle online ordering management system, Oddle will design a restaurant-style ordering website for the restaurant. Diners can order food on the restaurant's exclusive online ordering page, and the delivery service will be automatically provided by Lalamove.
Generally, the delivery service provided by food delivery platforms is limited to motorcycles, which can only handle a small amount of food delivery.
However, the Lalamove platform not only provides 45,000 professional cooperative drivers and infantry to deliver meals to the restaurant at any time, but also has different car models to choose from, even if the party arrives at the meeting and other large orders can be easily processed.
In addition, the scope of food delivery is wider and wider, supporting restaurants to provide cross-regional food delivery services to help restaurants expand their customer base.
Wingman, a popular chicken wing specialty store, has been using Oddle and Lalamove's delivery services for about half a year. Jack, the head of Wingman, said: "Food delivery platforms can only help us deliver food to diners within 30 minutes, but Lalamove can To enable us to serve more diners from different districts, our Mong Kok branch has used Lalamove to deliver takeaways to Ma On Shan. The restaurant can calculate whether the food quality of its own food will be affected by the delivery distance, and then decide the delivery range, which is very convenient. Another attraction of Lalamove service is that its fixed fee model is highly transparent, which is lower than other platforms that need to charge commissions, which reduces our delivery costs.” In fact, the food delivery or meeting services of general food delivery platforms are all A commission of about 20% to 30% of the order amount is charged uniformly, while Lalamove's fixed fee is not only lower, but the restaurant also has the freedom to choose the proportion of the shipping fee that the customer or the restaurant bears.
The heads of the two popular chicken wing specialty store Wingman both said that Lalamove's delivery service quality is very good, diners are quite satisfied, and the cost is low, and they will continue to use its service.
It is more convenient to become a corporate customer, and the transportation service is humanized
Different from other food delivery platforms, with the Lalamove service, restaurants can choose a truck with a large delivery volume to deliver the food, and it can easily handle large orders.
Restaurants can also choose to become Lalamove's corporate customers, which is more convenient for delivery services.
With its multi-point delivery service, restaurants can enter up to 20 delivery addresses at once, saving time in ordering and matching.
In addition, Lalamove will also arrange a special person to arrange food delivery for the restaurant and assign a professional driver partner. The driver is more familiar with the route and the arrangement of delivery and delivery, which makes the delivery service faster and more accurate and reduces the trouble of misunderstanding in communication. Lalamove Hong Kong General Manager Manager Zhou Jiajian said: "In recent years, many restaurant customers have been added to the Lalamove platform, and we have arranged takeaway and meeting services in a more flexible way, and we will also provide personalized services to individual customers based on their needs, such as one of our companies. The customer is the confinement center, and they choose Lalamove to undertake the daily meal delivery service. Lalamove's customer service staff ensures that the confinement meal is delivered on time every day, and will not hinder the mother's rest, avoid each delivery communication, and gain a lot Customers appreciate it.” In addition, after the restaurant becomes a corporate customer, it will be able to use e-wallets, e-signatures, and receive e-receipts and online monthly statements, so that the restaurant’s financial and accounting work can be seen and organized at a glance, even if there is no clear delivery plan, Lalamove also has a corporate specialist to customize the delivery plan for your restaurant. If you are interested, you can go to https://www.lalamove.com/zh-hk/business?hsLang=zh-hk to learn more!
At the same time, Lalamove also hopes to walk with people in need in the "epidemic" situation, and provide timely support. In addition to providing free transportation services to various social welfare organizations, Lalamove also launched the "Support You Support SMEs" campaign to support SME partner merchants. More than 140 SMEs participated in just one week. For details, please refer to the Lalamove Support Your SME website: https://www.lalamove.com/en-hk/support_sme
Lalamove has more than 45,000 driver-partners in Hong Kong, no matter cargo vans, motorcycles, or even "infantry", they are always on call to deliver meals to restaurants. It is very convenient to have one call!
Professional Lalamove partner drivers will use Lalamove special thermal bags to deliver food to restaurants to maintain the best food quality.
(Information and photos provided by customers)