Mother-in-law receives first-time text messages without reason

The Centre for Health Protection is suspected of distributing the wrong diagnosis information, which makes the mother-in-law who lives alone worry every night.

A few days ago, Granny Liu suddenly received two messages from the Centre for Health Protection, saying that she had tested positive for the coronavirus, but her mother-in-law had not been to the testing center for testing, and the ID number displayed in the SMS was also different from that of Granny Liu. Incorrect diagnostic information.

Some district councillors said that they suspected that some staff had entered the wrong phone number, but the real confirmed cases are missing, which may cause invisible transmission in the community, and urged the authorities to fix and plug the loopholes as soon as possible.

The 68-year-old mother-in-law Liu lives alone in a public housing estate in Tiu Keng Ling. On February 23 this year, she received a text message from the Centre for Health Protection that she had completed the registration of the sample bottle. However, her mother-in-law said that she had not been to the testing center for testing throughout the year. Moreover, the ID number displayed in the text message is not the same as that of Granny Liu's ID card. However, Granny Lau saw that the text message read "Do not reply" at that time, so she did not know what to do.

A week after the incident, Granny Liu received another text message from the Centre for Health Protection at 2:00 a.m. on March 1 this year, but this time she even claimed that her test result was positive.

Granny Liu said that her phone number has been in use for decades. She used her own identity to issue it back then. She had never borrowed the phone to anyone else in the past. Since Dongri, she has been frightened at night, "𠵱When the phone rang in the middle of the night, I was shocked. Silly".

Call the hotline, no one listens, worry about being caught and quarantined

Granny Liu said that although she suspected that it was a "tricky text message" at first, she later found out that it was sent by mistake. This is an old man who lives alone and has nowhere to ask for help.”

In addition, Granny Liu is also worried that she will be fined, because she is afraid that when she goes out, she will be mistakenly identified as a newly confirmed patient by law enforcement officers, and she is also worried that she will be taken to an isolation facility.

Fang Guoshan: It is difficult to track the real patients, which may cause invisible transmission

Sai Kung District Councillor Fong Kwok Shan received a call from Granny Lau for help earlier. After understanding the incident, she described the incident as "a crown and Li Dai".

She pointed out that the general testing process should be for citizens to register with their ID cards first, and then citizens will receive SMS notifications in a short period of time. Fang Guoshan pointed out that when she conducted tests in the past, a staff would check whether the mobile phone received SMS, so she would not Wrong, it is suspected that a staff member entered the wrong phone number this time, so that those who have been diagnosed cannot receive text messages, but those who have been diagnosed are difficult to track, which may cause invisible transmission in the community.

Fang Guoshan described that after Granny Lau received the information, she was very worried that she would be caught and quarantined, but the real patient who was initially confirmed was missing. Fix and plug loopholes as soon as possible.

"Please help me out with a sister." Citizens who have not been tested receive information about the initial diagnosis of foreign domestic helpers and are rushing to find people. 20,000 rapid test kits benefited from the group in the North District. The community organization association advocated for the homeless community center to stop and collect the sampling results.

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