The Hong Kong Housing Authority announced today (31st) that from tomorrow (1st), the public service arrangements of the Housing Authority will gradually resume.
All public housing estate management offices, as well as Lok Fu Housing Authority Customer Service Centre and subsidised housing offices in Wong Tai Sin Lung Cheung Office Building are open from Monday to Friday from 10am to 1pm with limited services.
The Labour Department also announced that starting tomorrow, all counter services will be resumed on Mondays, Wednesdays and Fridays.
Kwun Tong Occupational Health Clinic will be open all day on Monday, Wednesday and Friday and Saturday morning; as for Fanling Occupational Health Clinic, it will be open on Tuesday and Thursday all day and Saturday morning.
In addition, the Customer Service Centre of the Customs Headquarters Building in North Point and the Office of the Monetary Services Supervision Division in Kowloon Bay will also resume normal office hours from tomorrow.
▼HOS 2022 application deadline on March 24▼
The collection office of the estate management office is closed, and tenants must pay rent through other channels
The HA pointed out that all public housing estate management offices will handle pre-booked cases.
If residents have any enquiries or need assistance outside the opening hours, they can call the contact number provided by the management office, and the staff will try their best to provide assistance.
The cashier's office in the management office will remain closed. Tenants can pay rent through more than 1,000 other locations, such as designated convenience stores and supermarkets, PPS or FPS. For details, please visit this website.
Subsidised Housing Offices Provide Limited Services
The HA also pointed out that the following subsidised housing offices are open from 10 am to 1 pm from Monday to Friday with limited services:
1. White Form HOS Secondary Market Scheme Team at Lok Fu Housing Authority Customer Service Centre
2. HOS Secondary Market Scheme Team at Lung Cheung Office Building, Wong Tai Sin
The Public Housing Application Office of the Lok Fu Housing Authority Customer Service Centre is open from 8 am to 1 pm from Monday to Friday to process public housing applications; the detailed eligibility screening appointments that have been made will be conducted as scheduled.
The Home Ownership Assistance Loan Team of Wong Tai Sin Lung Cheung Office Building will receive documents related to the Home Ownership Assistance Loan Scheme / Home Ownership Loan Scheme by way of a drop-in box.
Applicants can drop these documents into the drop-in box set up by the Home Ownership Loan Unit from 10:00 am to 1:00 pm from Monday to Friday.
The Home Ownership Subsidy Loan Team will inform the applicant that the relevant information has been received/issue a confirmation letter and follow up.
The Home Ownership Scheme Sales Team of Lok Fu Housing Authority Customer Service Centre, the Green Form Home Ownership Scheme (Green Home Ownership Scheme) Sales Team of Kin Sang Plaza in Kwun Tong and other related service offices are only open to those who have made an appointment Applicants / members of the public.
For enquiries, please call the HA Sales Hotline: 2712 8000 or the telephone number of the relevant service office.
GSH flat selection notice will be issued in early April
The Housing Authority stated that in order to tie in with the flat selection service for the "Sale of Green Home Ownership Flats 2020/21", which is expected to resume gradually from April 21, the flat selection notices will be distributed to eligible applicants in batches in early April according to the flat selection order. For enquiries, please call the HA Sales Hotline: 2712 8000.
In addition, the Demolition and Resettlement Office and the Redevelopment Section (Pak Tin and Shek Lei Interim Housing) offices are open from 10:00 am to 1:00 pm from Monday to Friday to handle matters related to demolition, resettlement or redevelopment.
The Cash Allowance Office is open from 8:30 am to 1:00 pm Monday to Friday to process applications for the Cash Allowance Pilot Scheme.
The Reception Office of the HA Headquarters is open for limited hours in the afternoon on weekdays
As for the Reception Office located on the ground floor of the HA Headquarters, which is open from 2:00 pm to 4:30 pm from Monday to Friday, it handles collection services other than rent (including processing the payment of premiums by owners of subsidized housing units so that the owners can complete the sale and purchase of the units) formalities).
Labour Department resumes counter services
The Labour Department also stated that it will resume counter services. Kwun Tong Occupational Health Clinic will be open all day on Mondays, Wednesdays and Fridays and Saturday mornings; as for Fanling Occupational Health Clinics, it will be open all day on Tuesdays and Thursdays and Saturday mornings.
The Labour Department appeals to members of the public to make full use of the Department's online services and information. They may also send enquiries and request services via email to email@example.com.
For information on employment rights, members of the public may visit the Labour Department's website.
Apart from visiting job centres and industry recruitment centres under the Employment Services Division, job seekers can also use the Interactive Employment Service website to search for jobs.
The Labour Department's Telephone Employment Service Centre, various job centres and industry recruitment centres will also provide enquiry and employment services by telephone from 9:00 am to 1:00 pm and 2:00 pm to 5:30 pm from Monday to Friday.
As for those who apply for employment agency licences or licence renewals, they can submit to the employment agency by post (Room 906, 9/F, One Mong Kok Road Commercial Centre, 1 Mong Kok Road, Kowloon) or by email to firstname.lastname@example.org Submit the application to the Office of the Office of the Firm's Division.
The department stated that in the initial stage of the gradual resumption of public services, due to the increase in service demand, the processing time of various enquiries and applications may be longer than usual.
The two customs offices will resume normal office hours tomorrow
Hong Kong Customs announced that the customer service centre on the third floor of the Customs Headquarters Building, 222 Java Road, North Point, will resume operation from 8:45 am to 5:30 pm from Monday to Friday, and the public can continue to use the lobby located on the ground floor of the Customs Headquarters Building. The document collection box to submit documents.
As for Room 1218-1222, 12/F, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay, the Office of Money Services Supervision Division will resume from 8:45 am to 12:30 pm and 1:30 pm daily from Monday to Friday Open until 5:30.
Members of the public can also continue to submit documents through the drop-in box located at the office's reception.
▼On March 30, the enclosure inspection of Xinjie Building, Xincui Village, Shatin▼
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