It is necessary to maintain social distancing measures during the epidemic, and I believe that many citizens have long been accustomed to online shopping.
However, online deception methods are emerging one after another. The Cyber Security and Technology Crime Bureau announced that there will be 6,120 online deception cases in 2021, a decrease from the previous year, involving $71.5 million.
Among them, a man bought a luxury watch online and deposited 1.3 million yuan into the bank account of a female netizen, and then lost contact with the other party, which became the largest fraud case last year.
In recent years, the "live broadcast with goods" has also become a trap for online shopping. Some citizens bought jewelry through live broadcast, but found that the goods were not distinguishable after receiving the goods. The seller later admitted that the beauty filter was used during the live broadcast, which made the goods more attractive.
A refund was obtained only after the Consumer Council intervened.
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Fraudsters will pretend to be sellers on social media, second-hand sales platforms, etc., and attract them with low prices, purchase restrictions, and discounts.
(Provided by Cyber Security and Technology Crime Bureau)
Online shopping scams declined last year, with discounts
Last year, there were 6,120 online shopping scams involving 71.5 million people.
Superintendent Fan Junye of the Cyber Security Division of the Cyber Security and Technology Crime Investigation Bureau said that due to the sufficient number of anti-epidemic materials and the decline in mask fraud cases, the number of cases is lower than that in 2020, but it still accounts for 40% of the overall technology crime rate.
He continued that scammers would pretend to be sellers on social media, second-hand sales platforms, etc., with low prices, purchase restrictions, and discounts.
Since fraudsters can change their names or use false identities, and it takes time for social platforms to handle complaints, it is difficult for the public to detect the fraud.
He pointed out that the categories of goods involved in online scams last year were mostly seasonal products, with "food and beverages" (33%) the most, followed by "mobile phones and digital products" (17%) and "handbags, fashion, watches and accessories” (11%).
Last year's largest fraud case involved 1.3 million
Last year's largest online shopping fraud case involved 1.3 million.
In early April last year, a man asked for expensive watches on social platforms. A female netizen claimed that he could help. The man deposited 1.3 million in his bank account to buy 9 watches, but the other party lost contact.
The man called the police for help in July last year. Police have now arrested a woman and the case is under investigation.
Chief Inspector of the Cyber Security Division of the Cyber Security and Technology Crime Bureau, Ip Cheuk-yu (left); Superintendent of the Cyber Security Division of the Cyber Security and Technology Crime Bureau, Fan Chun-yip (middle); Provided by the Cyber Security and Technology Crime Bureau)
"Live streaming" becomes an online shopping trap Citizens are misled to buy "beauty" jewelry
In addition, online scams are changing rapidly.
The recent rise of "live streaming" has also become a trap for online shopping. He Yingfu, chief director of the Complaints and Consultation Department of the Consumer Council, said that there has been an increase in related complaints.
He shared that a middle-aged woman purchased pendants and jadeite for 8,000 yuan through "live broadcast". After receiving the goods, she found that the color, size, and weight of the goods were not as expected. The seller later admitted to using beauty filters during the live broadcast. Make the goods more attractive.
The victim requested a return and a refund, but the seller refused.
After the intervention of the Consumer Council, it agreed to deal with it as appropriate and arrange a cash refund.
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