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New film, new cabin: Air France's elegant move upmarket

2022-05-10T17:51:57.358Z


EXCLUSIVE – To support its premium strategy, the airline is presenting its new campaign as well as a reinvented long-haul business seat. Le Figaro discovered the two in preview.


"

France is in the air

 ": the signature carried by Air France for 7 years was known to all, from now on we will have to get used to seeing "

Flying away in style

 ".

The first advertising speech since 2015 for the company.

And what better setting than the Eiffel Tower, emblem of France if ever there was one?

A year after the film of safety instructions on board highlighting the most iconic tourist sites in France and which ended on the second floor of the Iron Lady, this opus created by the agency Aura by Omnicom evokes this time the story of an ascent.

That of a sparkling and determined woman, embodying the airline.

Dressed in a red dress with an endless train, she lightly climbs the metal monument.

Should there be a message there?

"

The rise of this young woman is this promise that we want to make: to make elegance fly ever higher

 ", explains to

Figaro

Fabien Pelous, director of customer experience at Air France.

We went through a very difficult period in air transport.

This elegance is really attached to our brand and I think it's important to have this pride and this desire to make Air France the most elegant airline in the world.

 »

The stamp of Juliette Armanet on Michel Legrand

Behind the camera, American director Brian Beletic.

This short film specialist has shot numerous commercials as well as music videos, notably for the Black Eyed Peas.

And for the music, place in the universe of Michel Legrand with a cover of Les

Moulins de mon coeur

re- orchestrated for Air France by the composer Julien Jaouen.

This

“image music composer”

, as he defines himself, has imagined a version of the song that is both soft and powerful, which accurately embodies the

French touch

.

For that, a voice was needed.

And who else than that of Juliette Armanet?

In 2018, during the opening ceremony of the 71st Cannes Film Festival, the French artist performed this song composed by Michel Legrand for the film

The Thomas Crown Affair

, which won the Oscar for Best Song in 1969.

The scenario was ready: an iconic tower, Oscar-winning music, rhythmic scenes symbolizing in turn the different strengths of the company... Air France's desire to position itself internationally as a premium brand.

This spot full of poetry will be broadcast on television, in cinemas and on the web tomorrow in five strategic Air France markets: the United States, Canada, Brazil, Italy and Germany.

In France, its distribution will be 100% digital.

A new business travel standard

The new Air France Business seat

Go to slideshow (5)

And it is again from the Eiffel Tower that Air France unveiled this Tuesday, May 10 its new long-haul Business seat to be discovered on board the Boeing 777-300 from this fall.

For an ever higher level of comfort, the company has revisited its iconic curved seat to offer a new version.

This takes up the concept of the 3 “Fs”:

Full Flat

, it comes in a real flat bed of almost 2 meters;

Full Access

, each has direct access to the driveway and

Full Privacy

, for optimal privacy.

The real novelty?

A sliding door now allows you to fully privatize your own space, thus preserving the rest of the cabin.

"

I think it's important and it's really part of Air France's values ​​not to oppose intimacy and conviviality

," argues Fabien Pelous.

For trips for two, and when you are seated in the middle seats, you can very easily lower the central partition to promote interaction with your travel partner

 ”.

Inside the seat, manufactured by the French aeronautics giant Safran: wool, brushed aluminium, full-grain leather… Air France has favored noble, soft and natural materials for its manufacture.

Good news, the technology has evolved and the wheelchair will have a large 4K high definition anti-reflective screen (17.3 inches) equipped with noise-canceling headphones, a new Bluetooth connection allowing you to use your own headphones and multiple USB C and USB A sockets. A detail that can already be found on the A220, each armchair is embroidered with the red accent, the brand's symbol.

We want to be a premium company, offering the best level of comfort, gastronomy and services.

Fabien Pelous, Director of Air France Customer Experience

On the floor, a navy blue carpet with herringbone effect, a nod to Haussmann parquet floors.

We have really redesigned the cabin harmony of all our planes and we are going to create this homogeneity throughout the fleet with this fairly identifying and symbolic blue of Air France

.

But that's not all, the Director of Customer Experience also announces a change to the entire cabin.

"

For example on the Premium Economy, we are going to put the same seats as what we have on the A350

(built with the equipment manufacturer Recaro in Europe, editor's note),

on which our customers say they have the best level of comfort compared to the shell seats that we had historically.

So there too, our desire is to move upmarket.

These seats offer a 124 degree recline, we are not on the bed seat of the Business cabin, but the 124 degrees is what we offered a few years ago in Business.

We want to be a premium company, offering the best level of comfort, gastronomy and services.

 ".

It seems to have gone well.

The sense of French hospitality that makes the teams unique has already been rewarded in 2022: Air France was voted best company of the year for customer relations, for the seventh time in a row.

Read alsoFabien Pelous: “Tomorrow, the menus on board planes will be adapted to the desires of passengers”

Source: lefigaro

All news articles on 2022-05-10

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