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Travel with peace of mind|The government apologizes for the mistaken deletion of the vaccine passport after Android and Huawei mobile phones are updated

2022-05-11T10:06:24.897Z


A "Shrimp Lu" incident occurred in the "Safe Travel" app. The Office of the Government Chief Information Officer announced today (11th) that the service provider launched the service provider yesterday (10th) for Google Android and Huawei mobile phone users.


A "Shrimp Lu" incident occurred in the "Safe Travel" app.

The Office of the Government Chief Information Officer announced today (11th) that the "Safe Travel" version 3.2.4 launched by the service provider yesterday (10th) for Google Android and Huawei mobile phone users, due to a technical error, the "Vaccine Pass" QR code will be changed. After it was deleted, the OGCIO appealed to users to update the revised version 3.2.5 as soon as possible, apologized for the inconvenience caused to the public, and issued a warning letter to the service contractor.


The vaccine pass takes effect today. Citizens must have at least one injection and travel with peace of mind when entering the mall.

(Photo by Liang Pengwei)

The updated version was launched yesterday afternoon, and the new version was launched after 4 hours after an error occurred.

A spokesman for the OGCIO said that version 3.2.4 of the "Safe Travel" mobile app launched at around 4 pm yesterday was due to a technical error by the service provider, resulting in some Google and Huawei users' "vaccine passports" after the app was updated. QR codes, etc. will be deleted.

The OGCIO has followed up immediately and released the updated version 3.2.5 on Google Play and Huawei AppGallery at about 8:00 last night to fix the problem.

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OGCIO apologizes and issues warning letter to contractors

The spokesperson explained that if Google or Huawei users of "Safe Mobility" manually or automatically updated their "Safe Mobility" program to version 3.2.4 during the relevant period yesterday, the electronic pin cards already stored in the program will be caused due to technical errors. The "Medical Exemption Certificate" QR code and "Rehabilitation QR code" have been deleted.

The OGCIO appeals to the public to check the "Vaccine Pass" stored in the "Safe Travel". If you find that the electronic needle card has been deleted, you should update the "Safe Travel" to the revised version 3.2.5 on Google Play or Huawei AppGallery as soon as possible, and re-install it. Save the "Vaccine Pass" to "Travel With Peace of Mind".

The related issue does not affect Apple iOS users.

The OGCIO apologized for the inconvenience caused to the public, and has issued a warning letter to the service contractor, requesting the contractor to take it seriously and strengthen monitoring.

The OGCIO will also step up the testing and monitoring program update of "Safe Travel" to ensure the smooth operation of the "Safe Travel" mobile application.

Fang Baoqiao, Honorary President of the Hong Kong Information Technology Chamber of Commerce, believes that the contractors are not strict enough in developing and maintaining "safe travel".

(file picture)

Fang Baoqiao: Only issuing a warning letter is not a deterrent and should consider restricting bidding or fines

Fang Baoqiao, Honorary President of the Hong Kong Information Technology Chamber of Commerce, said that "travel with peace of mind" is not the first problem. The code for the built-in face recognition function was exposed by the media earlier. This time, a technical error occurred and the user's "vaccine passport" was automatically deleted. He believes that the contractor The development and maintenance of "Travel with Peace of Mind" is not strict enough. "This bug (error) is an oversight, causing trouble for the public. In theory, it will not delete someone's code, and I believe that this bug is not difficult to detect. ."

Fang Baoqiao urged the OGCIO to be more careful when inspecting "travel with peace of mind". He questioned that the government's only warning letter to contractors would be ineffective. "If you repeat the offense, you should restrict bidding or impose fines, which is enough to deter sex."

epidemic.

Latest | 280 more confirmed cases, 3 more deaths, 3 more diners infected at Peony Golden Pavilion FEHD Mother's Day Buddha's Birthday tour of 1,000 restaurants revealed 28 violating epidemic prevention, 3 people travel with peace of mind Science and Technology Office: It has never been activated and has been requested to remove Safe Travel | Urgently update the temporary vaccine pass twice within one day, and fix the error red code vaccine pass | Citizens who have been vaccinated have a problem with the Red Code OGC Office certification program

Source: hk1

All news articles on 2022-05-11

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