9-euro ticket: consumer advocate speaks of a "huge experiment" and has a tip for train passengers
Created: 05/23/2022, 16:15
By: Patricia Huber
The nine-euro ticket could become an ordeal for the railways.
Consumer advocates are worried and are calling for a .
Munich – The nine-euro ticket is in the starting blocks.
In the next three months, everyone can use all means of local public transport for just nine euros for one month.
The rush for the super saver ticket is great.
In the first few hours, more than 200,000 of the coveted tickets were sold in advance.
But the rush could have consequences, warns a consumer advocate.
Nine-euro ticket: consumer advocate sees it as a "damn good offer"
Marion Jungbluth from the Federal Association of Consumer Organizations calls the nine-euro ticket to
RBB Inforadio
a "damn good offer".
But since the offer is just as good, the companies are already expecting overcrowded platforms and full trains.
She also speaks of a great opportunity and emphasizes the financial relief - especially for families.
However, in order not to lose your nerve despite the packed trains, Jungbluth advises "calmness and friendliness".
In this way it can be avoided that the overcrowded trains do not become an additional stress factor.
The head of the EVG railway union, Klaus-Dieter Hommel, also fears the worst: "I expect overcrowded trains to be cleared and stations closed due to congestion."
Nine-euro ticket: Aid hotline could help customers when there is too much of a rush
In order not to let customers down in such situations, Jungbluth hopes that the transport company will set up an emergency hotline.
This could help passengers if they get stuck due to the large crowds.
She also wishes that consideration should now be given to how things should continue after the nine-euro ticket.
After all, the ticket is a "huge experiment" for the time being, which is intended to make public transport palatable to customers.
But if the ticket prices were to increase after the campaign, that would probably be counterproductive.
