KKplus, a toy store in Langham Place, Mong Kok, had a 1.8-meter-high antenna and the B doll was "suffered". The whole city was washed, and even the stock price of KKplus's parent company, Kaizhile International, changed this morning (24th).
After the incident fermented, many parents could not help asking how to deal with similar incidents, and they were more concerned about whether their young children would be shadowed and traumatized.
Some psychologists believe that it is a normal reaction for young children to feel panic in such a situation. Parents should first keep calm, soothe and ease their children’s emotions, and do not “buy one side” without asking the reasons for their feelings, whether it is “sending scum” to their children or Blame the store; another psychologist pointed out that parents should teach their children to apologize to the store and explain it, so as to establish their relationship with others and the concept of right and wrong. Negotiations with the store should be handled privately.
Photos of the $52,800 "Golden Antenna Dede B" doll smashed to the ground in the toy store KKplus went viral. In addition to the dispute over who was responsible and whether to compensate or not, the scene of the two children staring at "Laa-Laa" is also intriguing. Heartache.
According to Mr. Zheng, the parent involved this morning, after the incident, the eldest boy was "shocked and shocked, completely motionless, and looked down at the doll." Later, he repeatedly asked, "How scary is it to solve a doll?"
Psychologist Zhang Chuanyi: Show your children the attitude of "things can be solved"
Zhang Chuanyi, a clinical psychologist, pointed out that when parents encounter similar incidents, it is inevitable that they will be nervous, panicked or worried. It is advisable to stabilize their emotions first, show their children an attitude of "things can be solved", and ensure that no one is injured. It's just that he sees what's wrong with him. If he just rots, it may not have anything to do with him." Then he began to negotiate with the store who was responsible.
Children are frightened and normal parents should encourage them to express their emotions
Zhang Chuanyi continued that it is a normal reaction for children to feel panic, and parents should observe their words and deeds, and encourage them to express their emotions in order to prescribe the right medicine.
He mentioned that multiple-choice questions can be used as prompts to guide them to express their feelings, and they can also pay attention to their non-verbal emotional expressions, such as whether they are different when painting or building blocks.
Parents can also analyze the cause of the incident with their children afterwards, draw lessons from it, and look to the future, "What is the reason for being too hands-on and doing too much, so why should you be careless? When it happens again, can you do something or avoid it? More controllable, (feeling like a doll) not so scary.”
He pointed out that the worst way to deal with it is not to ask about the reasons for the situation, and to "stay on the side."
Well, it's just because he sees his fault, and if he is blindly rotten, it may not have anything to do with him... Immediately make trouble, or feel that the shop is not good, and it is the most ideal not to ask the reason.
Zhang Chuanyi, clinical psychologist
Clinical psychologist Ye Miaoyan: Avoid negotiating with the store in front of your children
Another clinical psychologist, Ye Miaoyan, said that from the perspective of upbringing and dealing with others, whether intentionally or not, parents should first teach their children to apologize to the store and be responsible for their own actions. He felt aggrieved, "but it doesn't matter if you know that it is a rock." Parents can also teach their children to be careful and not to touch them when they go out.
As for negotiating compensation or taking any legal action with the store, parents can handle it privately, and they should also avoid scolding the other party excessively in front of their children, "For example, it's not good to be tied to the store (toy store) every day, and there is no fence around it. etc.”, so as not to confuse them, or mistakenly think that if a dispute arises in the future, they can easily resolve or exempt themselves from liability by legal means, “because this has long-term effects and always involves right and wrong.”
Attention should be paid to young children who have persistent insomnia, loss of appetite or depression after the event
She also mentioned that it is a normal reaction for children to experience moderate panic. If children have persistent emotional instability after the event, such as insomnia, loss of appetite or depression, they may suffer from post-traumatic sequelae.
▼Parents should not do three things▼
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Regardless of the reason for "buying one side", "sending scum" to the children or blaming the store
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▼The CCTV directly hit the antenna and got B damage process▼
KKplus parent company Kaizhile soared more than 80% to be lazy about the young child's aerial fall and got B's doll. The young child's aerial fell and got B's "Laa Laa" doll. Lin Zuo came out to sell insurance and the young child's aerial fell. Received B's parents compensated more than 30,000 Barristers: Children under 10 years old have no legal responsibility, and the young children fell from the antenna. Received B caused a heated discussion in the toy store KKplus: the compensation was initiated by the victim
