A child of KKplus, a toy store in Langham Place, Mong Kok, "suffered" the antenna from a height of 1.8 meters and got the B doll, and the parents compensated more than 30,000 yuan for the "cost price".
KKplus issued a statement in the early morning saying that the incident was "completely resolved with the consent of both parties", and the relevant statement had been deleted by 10 in the morning.
Today (24th) at 12 noon, Langham Place KKplus opened as usual, and many parents accompanied their children to go shopping.
The store's surnamed Manager Lu said that the head office has contacted the family involved, and it is believed that a statement will be issued later. The protection measures for future exhibits will be reviewed.
Regarding this incident, he admitted that "lack of protection is our problem", emphasizing that he is very concerned about the children, "Everyone doesn't think about this incident."
Today, a large number of media went to Langham Place KKplus to follow up the incident. Manager Lv told reporters that the head office communicated with the parents and children involved this morning and believed that there would be results soon. However, the company has not updated the information to colleagues. It is also unknown how the compensation will be followed up. I believe the company will issue a statement explaining the ins and outs of the incident later.
He pointed out that at present, the store has put away all large exhibits over one meter, as well as some exhibits without protective devices at low places, and will also review the protective measures for exhibits displayed in the future.
He pointed out that similar incidents had never happened before, emphasizing that he understands the needs of customers and cares about children. "We don't think about this incident. We will review all the procedures." Lu never commented on the clips circulating on the Internet and the content aimed at employees. Said to have internally trained employees.
As for the Laa-Laa model that netizens said had a fence before, Manager Lu said that there were different updates on the shop decorations, and he couldn't remember the location of the model last year, but reiterated that "it's our problem if we don't protect it well", and it will be changed in the future. Add protection.
▼The CCTV directly hit the antenna and got B damage process▼
KKplus issued a statement in the early hours of today (24th), saying that the matter of compensation was initiated by the victim, and it was also called "completely resolved with the consent of both parties." However, the relevant statement had been deleted from the KKplus social networking site page until about 10 in the morning.
The statement was originally issued on KKplus social networking sites facebook and ig at nearly 1:00 a.m., but the content can no longer be displayed.
The original statement stated that in order to prevent people from spreading rumors and misleading the audience, a clarification statement was issued.
The store said that after the incident, the handling method was proposed by the victim, and it was dealt with immediately and completely resolved with the consent of both parties.
In addition, with regard to the selling price of the related decorations, this large-scale decoration is a prototype for the first printing, and the official pre-sale price is 52,800 yuan. The cost of the prototype involves various expenses, including copyright and design, research and development and mold making, and reinforcement of the decoration. Packaging fee and shipping fee, etc.; the 25cm version of the same product is 1,180 yuan, and there is no charge more than the price of the product.
The antenna got a B in the fall｜Chengdu Tong Ruined Lane Crawford is worth 130,000 Minnie's decorations. Netizens criticized the store for negligence and the antenna got a B. In the early morning, the incident was completely resolved. Too lazy to care about a young child who got a B doll after his antenna was dropped