Foodpanda takeaways have become "Kung Fu Panda" "protagonists"!
Recently, a clip has been circulated on the Internet. It can be seen that a deliveryman was pinned to the ground by a man wearing a black shirt with a sturdy body. kungfu Panda".
The deliveryman who was pressed on the ground was interviewed by "Hong Kong 01". The person who was pressed on him was the manager of Pandamart, and there was a conflict over the issue of "separation" of the goods.
This incident also triggered a group of takeaways to jointly sign, requesting the establishment and publication of reasonable order distribution criteria, including weight and number of bags, etc., which will be submitted to Foodpanda Tsim Sha Tsui office this afternoon (27th).
Foodpanda Hong Kong responded that after learning about the incident at pandamart in Sham Shui Po last Friday (20th), it has taken the initiative to interview the deliveryman and pandamart staff to gain a deeper understanding of the incident and follow up, reiterating that it does not agree with anyone resorting to Violence was used to solve the problem, and "internal corrections" have been made to actively prevent misunderstandings from happening again.
Foodpanda Hong Kong responded that after learning of the incident, it had taken the initiative to interview the delivery staff and pandamart staff.
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The delivery man was pressed to the ground and yelled: Foodpanda beats someone
According to online clips, a deliveryman wearing a vest, shorts and a bicycle helmet on his head was pinned to the ground by a relatively sturdy pandamart staff with his neck crossed. The clip does not show an ending.
The deliveryman who was pressed to the ground in the clip was interviewed by "Hong Kong 01". He recounted the incident and said that after receiving the order last Friday (20th) night, he learned that three boxes of goods would need to be delivered, and he had asked the "Takeaway boy" department to "divide the goods". "Order", that is, splitting the order to two or even more takeaways. It was approved at that time, but it was difficult for the staff of pandamart, including refusing to split the order, canceling the order, resending the same order, etc., and finally conflicted with the manager of pandamart, and pressed to the ground.
Conflict occurs from time to time: someone does not follow instructions
He went on to say that he had an appointment with the company afterwards, but related situations happened from time to time. This time it was not a single incident. He emphasized that "someone did not follow the instructions." 50 sticks of water, "The company's guidelines should arrange 3 or 4 people to send it, but in the end, I was asked to handle it alone, and I only have hard food."
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131 signatures have been collected
The incident also triggered a group of delivery workers to meet today to submit a signature at Foodpanda's office in Tsim Sha Tsui. As of yesterday, 131 signatures have been collected, including 111 online signatures.
One of the delivery staff, Jia Yongzhi, said that this incident is not just about one delivery person. The problem is: the staff of pandamart has a bad attitude, even if the goods weigh 10 to 13 kilograms, they are not allowed to "split the order". The problem has also been heard in other regions from time to time. I hope the company will respond publicly and explain how it will handle this incident, and face up to the problems reflected in the incident and make improvements.
Foodpanda Hong Kong responded that after learning about the incident at pandamart in Sham Shui Po last Friday, it had taken the initiative to interview the deliveryman and pandamart staff in order to gain a deeper understanding of the incident and follow up on the incident. It described the atmosphere of the interview as good and the parties communicated frankly. , and hopes to better improve the delivery process and experience, and reiterates that they do not agree with anyone resorting to violence to solve the problem. All parties should submit their opinions directly through official channels, so that the company can understand the problem in detail and propose practical solutions.
Foodpanda will stop accepting cash from today. Citizens can choose electronic payment. The competition committee investigates Foodpanda and Deliveroo. Requires exclusive cooperation, lowest price, or violations. Reaching a consensus on the minimum service fee, the labor does not rule out another action on Christmas, the union approves foodpanda drivers to strike because the government does not care about the mainland to protect the rights of takeaways Foodpanda part of the car procedures strike $10 per order, additional discount for courier orders, takeaway workers strike today and tomorrow
