With the Covid crisis, when all air transport was on the ground and its future very uncertain, any decision was a gamble.
At the head of Air France, Anne Rigail has made choices that are sometimes very opposed to those of her competitors.
Thus, before anyone else, it opted for total ticket flexibility.
This measurement still runs as competitors tighten all the bolts.
But, above all, it insisted that Air France maintain a minimum offer on almost all of its network.
It is now reaping the rewards: the planes are full and the company has gained substantial market share.
His flair comes from his experience.
Anne Rigail, one of the few women at the head of an international airline, always puts herself in the passenger's shoes.
She started her career at Air Inter – but is there a better school than this Franco-French company which, long before EasyJet, had invented “
the easy plane
”?
Since the…
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