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Blackout | 13-hour power outage is expected to trigger customer service performance penalty mechanism CLP may be fined 16 million yuan

2022-06-22T07:18:04.264Z


The Ping Zhongdian cable bridge in Long Ping, Yuen Long caught fire and collapsed last night (21st), causing power outages to about 160,000 households in Tuen Mun, Yuen Long and Tin Shui Wai. According to the "Control Plan Agreement" reached between the government and CLP, CLP's customers are


The Ping Zhongdian cable bridge in Long Ping, Yuen Long caught fire and collapsed last night (21st), causing power outages to about 160,000 households in Tuen Mun, Yuen Long and Tin Shui Wai.

According to the current "Control Scheme Agreement" reached between the government and CLP, there is a reward and punishment mechanism for CLP's customer service performance.

The rare occurrence of a major power outage this time may have the opportunity to affect the performance of the "reliability of power supply" and "recovery of power supply" in the mechanism.


"Hong Kong 01" According to CLP's announcement, the power outage lasted as long as 13 hours, that is, it took about 780 minutes for the affected users to fully restore power.

According to the mechanism, CLP's 8% permissible rate of return is subject to a maximum penalty equal to deduction of 0.015% of the permissible rate of return.

If CLP's local electricity business recorded a profit of 8.49 billion yuan last year, assuming a similar level of profit this year, CLP may be fined about 16 million yuan.


Some environmental groups pointed out that due to the penalties in the "Control Plan Agreement", the performance of the whole year is calculated, and this single incident may not affect the overall performance of CLP for the whole year. What? Not necessarily." But he believes that the government needs to thoroughly investigate the cause of the fire.


▼The fire of the CLP Cable Bridge in Yuen Long on the evening of June 21▼


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According to the "Control Scheme Agreement" between the government and CLP, CLP's customer service performance has an "incentive and penalty mechanism", which will be based on four types of service performance, namely "power supply reliability", "operational efficiency" and "customer service" and "Restore Power".

In CLP's 8% allowable rate of return, there is a slight "plus or minus" reward or penalty based on the relevant performance.

According to the reward and punishment mechanism for customer service performance, this 13-hour widespread power outage may affect the performance of "reliability of power supply" and "restoration of power supply" in the mechanism.

In terms of "restoration of power supply", the provisions of the mechanism stipulate that if the "average power supply restoration time of grid power supply" in the year is higher than 80 minutes or 85 minutes, penalties of different degrees will be activated.

The average time to restore power supply after a power outage in the whole year exceeds 80 minutes and can be fined

According to the preliminary announcement of CLP, a cable bridge on Wang Lok Street, Yuen Long caught fire at 7:10 last night, affecting the power supply in Yuen Long, Tin Shui Wai and Tuen Mun. As of 8:00 am, Tin Shui Wai has fully restored power.

According to relevant announcements, the initial estimate of the power outage time is about 780 minutes. According to the mechanism, the accident has far exceeded the target of 85 minutes, which means that the "power restoration" category may be deducted equivalent to 0.015% of the rate of return. fine.

▼On the evening of June 21, there will be a power outage in Yuen Long and Tin Shui Wai▼


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160,000 households affected by power outage for 13 hours

As for the customer service performance item of "power supply reliability", there are also penalties.

The mechanism will calculate the "average service availability index" based on CLP's power supply time, power outage time, number of customers and other indicators in the year. When the reliability is lower than 99.993% or below, the rate of return will be deducted according to different degrees.

According to CLP, 160,000 households were affected this time, of which 140,000 were restored to power at 2:00 a.m., which means the power outage lasted about 7 hours; 13 hours.

According to preliminary calculations, although this major power outage has affected the service performance of CLP's "Power Supply Reliability" this year, according to this incident, the customer service performance penalty mechanism of the "Power Supply Reliability" item may not be activated.

Looking through the information, in 2021, CLP's power business and related activities in Hong Kong will record a profit of 8.49 billion yuan.

The power outage lasted for up to 13 hours, and the penalty for failing to meet the performance of "restoring power supply" in the Agreement alone is equivalent to a penalty deducting 0.015% of the allowable rate of return.

If it is assumed that CLP’s local electricity business profit data is earned by earning 8% of the allowable return under the Control Agreement, and based on the profit of the local electricity business in Hong Kong last year, minus a penalty of 0.015% of the allowable return rate, it is estimated that CLP may face a penalty of about 16 million yuan fine.

Yu Yuancheng, CEO of the World Green Organization.

(File photo/Photo by Wu Weihao)

Yu Yuancheng: The impact of extending the whole year according to the mechanism may not be great

Yu Yuancheng, CEO of the World Green Organization, said that he does not comment on the control agreement between the government and CLP, but it is estimated that this incident may not trigger a penalty mechanism in terms of "power supply stability". Look, will the Mi Mi have a big impact? Actually, not necessarily."

Yu Yuancheng continued to point out that, according to foreign experience, power companies may not have enough resources to invest in equipment due to low investment returns. On the contrary, the power supply rate of Hong Kong power companies is relatively reliable, as high as 99.99%. According to the agreement, the rate of return will continue to be stable, and it is more conditional Make maintenance repairs.

He also pointed out that it is difficult to estimate the cause of the fire, but he believes that CLP and the government will investigate the aging of the parts and the direction of maintenance.

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Source: hk1

All news articles on 2022-06-22

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