From one day to another, it is not necessarily the same lines that are affected.
Last week, the social conflict rumbled rather on the L, A and J lines of the Transilien, as well as on the RER E or the P line. This Thursday, it was rather on the C and H lines. There will probably only be H that will be affected, with, according to the unions, the same level of disruption as the day before.
That's about two out of three trains.
But difficult to know the schedules in advance.
"And we will resume the movement in September, it is not possible otherwise", already warns Nicolas Hémon, of Sud Rail Saint-Lazare, in the face of the rise of various disputes.
The origin of the problem is due to the arrival of Orion, a software that is now responsible for designing schedules.
“The SNCF bought it very expensive.
He does shared management of equipment and agents to optimize our productivity as much as possible, ”explains the trade unionist.
Except that the system, according to Sud Rail, sometimes adjusts the schedules the day before for the next day.
Difficult to organize family life.
“We had to wait until June 27 to have our summer hours”
“I had someone on the phone again this morning who had to work from 10 a.m. to 5 p.m. and who learned at the last moment that he would have to go until 7 p.m.
He must then call the manager who will have to manually modify the schedules.
It's been like that since September for the 600 agents on the L, A and J lines.
And it was the announcement of the holidays that triggered the unexpected movement last week.
“We had to wait until June 27 to have our schedules for this summer.
And still, 40 to 60% of the dates remained to be defined.
It's not possible to work like that.
We are not optimization machines,” he laments.
Railway workers on lines L, A and J were the first to experiment with the software.
“But it is those at Gare de Nord who will be the next,” specifies Nicolas Hémon.
In other words, RER B and D as well as lines K and H. Hence the strike on Thursday and Friday.
“For example, if I know that I finish at 5 p.m., I don't take daycare for my son.
What do I do when I'm told the day before that I won't be able to leave before 7 p.m.?
», Worries an employee.
Added to this, on the RER C, the problems of closing counters, which are also denounced by the union representatives.
Read alsoA hundred stations soon without a ticket office
The trade unionists, however, assure him: “On lines L and J and on the RER A, we stopped the strike last week.
And the disruptions that users are currently experiencing are linked to a lack of staff, in particular the increase in Covid cases ”.
User associations, for their part, are annoyed to see this movement continue, without travelers being able to be warned 48 hours in advance, as required by law.
The person in charge of the Twitter account has nothing to do with it, but it is a profound failure of the SNCF that the 230,000 #ligneH users do not know how they will be able to get home this evening.
The users of Saint Lazare had suffered the same galley twice last week.
👎 https://t.co/13la6NlRuM
— More Trains (@Plusdetrains) July 5, 2022
Asked, the management of Transilien has still not answered our questions.