The Consumer Council has published 549 issues of the "Choice" monthly magazine, each of which needs to test a variety of products to provide objective consumer information to the public.
What tests are most popular with consumers?
Which type of test takes the most manpower and material resources?
In an exclusive interview with "Hong Kong 01", Director-General of the Consumer Council, Wong Fung-han, said that people take food as their priority. It turns out that tests related to food safety have always been very popular, including coffee, biscuits and milk.
She also revealed the secrets of the testing process. It turned out that the washing machine testing cost was as high as 1.1 million yuan, which "ranked" among the most expensive tests. year time.
Biscuit milk powder test response is good coffee test attention is beyond imagination
Huang Fengxian said that clothing, food, housing and transportation are close to people's lives, and any issues that can eat food and affect health are of concern to the public.
Taking tests in recent years as an example, she said that the attention to coffee tests was unbelievably high.
In addition, she said that many people paid attention to the biscuit test. It sold 501 articles in the month of publication. It is estimated that elderly people usually like to eat one or two biscuits to "top their stomachs", and office workers sometimes like to eat biscuits to satisfy their hunger. In addition, the milk powder test is also very popular, and every time it is launched, it will go viral in the mother group.
She pointed out that the presence of contaminants in food, its health, the amount of fat and salt in it are all cause for concern.
▼The most popular test of the Consumer Council's "Choice Monthly"▼
The washing machine test costs more than one million, and the air conditioner also costs 700,000
The Consumer Council often has to try 10 or 20 models of the same type in each test, and sometimes more than 50 models. How much does it cost?
Huang Fengxian explained the painting for everyone, frankly admitting that some electrical tests are "really expensive", including washing machines, air conditioners and dehumidifiers, etc. Because the machines themselves are very expensive, and each sample needs to be tested for multiple functions, the overall The cost is quite high.
For example, she pointed out that the washing machine test alone cost 1.1 million yuan, and the air conditioner is also quite expensive. The whole test cost about 500,000 yuan and 700,000 yuan.
However, she said that the cost of testing is expensive, and from the perspective of consumers, it also means "to see and save", because after reading the "Choice" test, the Consumer Council "teachs the way" which electrical appliances are "worthy to buy". Save "wasted money".
▼The most expensive test of the Consumer Council's "Choice Monthly"▼
Makeup and skin care products involved in "human flesh test"
Huang Fengxian continued to reveal the secrets. There are other tests that are expensive and time-consuming. One of them is makeup and skin care products. Because it involves the "human flesh test" on the body, a group of testers needs to be recruited to conduct tests in a specific and controlled environment in the laboratory. The next test, so the functions of moisturizing, anti-wrinkle and sun protection that women like to watch, turned out to be hard-won.
Sphygmomanometer test took two years to mobilize thousands of people
It is worth mentioning that the longest test that the Consumer Council has ever done is a blood pressure monitor. She said that due to the increased public attention to health in recent years, the Consumer Council has mobilized a thousand people and spent two years doing the test in the hospital. As a result, the emperor paid off, and the article in this issue has been very popular on the Internet.
The 543rd issue of "Choice" tested meatballs and found that beef balls contained more pork than beef, and the results were unexpected.
(Provided by Consumer Council)
Emphasize that the test is based on science Never exaggerate the surprise of the beef pill test
In the past, the test results of the Consumer Council were often titled "90% of products are harmful" and "80% of products are unqualified". Huang Fengxian said that the Consumer Council will never exaggerate. Its credibility lies in using data and doing it according to scientific, professional and international standards. Therefore, the Consumer Council does not know what the results will be.
For example, she said that some tests were unexpected and made everyone "stunned." For example, in the beef ball test, it turned out that the content of pork and chicken was actually more than beef. Beef, I really can't estimate it."
Doing product evaluation is bound to not satisfy everyone. Huang Fengxian admitted that there will be manufacturers and agents who are not satisfied with the results. If manufacturers feel that there are errors in the test or there is a response, the Consumer Council will also write the key points into the article for consumption. for details.
It is false that you have not received a lawyer's letter, but after years of professional attitude, practical and solid testing methods, there is no need to file a lawsuit in the end, the (Consumer Council) will explain it patiently and respect it Law and opinion.
Director-General of the Consumer Council, Wong Fung-han
There is a complete mechanism for donating test samples
As for what the public most want to know, what will happen to the product after testing?
She revealed that the Consumer Council has a well-established mechanism to donate some still usable and valuable products to charities in need. If any products are unsafe, they will be disposed of professionally.
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