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On video: A Taco Bell employee pours boiling water on two female customers in Dallas

2022-07-24T17:49:04.064Z


The assaulted women claim in a lawsuit that they were attacked by the restaurant manager after an argument over an incorrect order. Now they ask for a million dollars in reparation.


By Dennis Romero and Maya Brown -

NBC News

Video released Friday by lawyers for two customers who are suing Taco Bell appears to show an employee at the store in Dallas, Texas, throwing a bucket of scalding water at them.

The plaintiffs, an adult woman and her 16-year-old niece, allege they were severely burned when the restaurant manager poured scalding water on them because they were complaining about an incomplete order, according to the lawsuit.

[“I was drunk or drugged.”

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The security video, which has no audio and was released in a multi-cut edited compilation and an hour-long unedited version, appears to show the Taco Bell worker pouring the liquid over female customers as they scrambled. .

The video was provided by the clients' legal team, civil rights attorney Ben Crump and Paul A. Grinke, who obtained it through a court order.


A Taco Bell fast food restaurant in Dallas, Texas.Google Maps

"The actions of Taco Bell management and employees in these videos are violent, insensitive and inexcusable," Grinke said in a statement Friday.

“CT and his aunt Brittany, who also work in restaurants, calmly order the food they paid for with their hard-earned money.

Instead of just solving the problem, Taco Bell employees provoked a 16-year-old girl and her manager ambushed them with boiling water,” she added.

The lawsuit, released this week by Crump, alleges that Brittany Davis and a minor identified as CT suffered permanent skin damage and a lifelong change in their appearance following the incident.

CT is Davis's niece, according to Grinke.

Images shared along with video after the confrontation show large blisters and skin discoloration on the two women.

[Jill Biden apologizes for saying Latinos are “as unique as breakfast tacos”]

The lawsuit, which was filed July 13 in Dallas County district court, alleges that Taco Bell and the restaurant's workers demonstrated gross negligence in hiring staff, which resulted in the alleged attack.

They seek more than a million dollars in reparation.

In a statement Wednesday, Taco Bell said it takes the safety of workers and customers seriously and has been in contact with the franchise owner and operator described in the lawsuit.

The company declined to comment further at the time, citing pending litigation, but did respond to a request for comment on the video.

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“Everyone deserves to feel safe at Taco Bell restaurants.

We take this very seriously and are working with our local franchisee to investigate the matter," the company said. Taco Bell's parent company,

Yum!

Brands

, and a regional franchising entity, North Texas Bells, which are also named in the lawsuit, did not respond to previous requests for comment, and the same was true when told about news reports of that security video.

Taco Bell and North Texas Bells also did not respond to requests for two of their employees to speak about the lawsuit against them.

The June 17 incident occurred when Davis, CT and another family member who stayed in the car received an incorrect order at the drive-thru window.

They asked twice to correct it and when that did not happen they got out of the car, knocked on the door and let them enter the establishment, according to the lawsuit.

After an argument, the employees refused to correct the order and a manager, who had not been involved in the discussions, came out and spilled a bucket of steaming water on the two, landing on CT's face and chest. both.

[This is the man accused of burning a woman alive in Mexico]

The video shows the water burning Davis and CT, after the former apparently crossed the counter into the restaurant's kitchen.

CT appears to follow them, but doesn't get past the counter when the water reaches her.

It is not clear if she intended to enter the kitchen.

The camera angle does not allow the arms and face of the clients to be seen.

The two clients ran out but ran into a locked door.

Still, they managed to escape before the manager returned with a second bucket of boiling water, according to the lawsuit.

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Davis and her niece were rushed to a hospital and then taken to another hospital for further treatment, according to the lawsuit.

CT had burns to his face, chest, legs, arms, and stomach.

Davis also suffered burns to his chest and belly, as well as brain injuries, which triggered multiple seizures, according to the lawsuit.

The Dallas Police Department has said it is investigating the incident.


Source: telemundo

All news articles on 2022-07-24

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