Consumer coupons | Citizens complain that they are disqualified and do not receive SMS notifications: I have been living in Hong Kong for a long time and just want to collect money easily

The second-stage consumption vouchers were issued yesterday (8th). Earlier, the government stipulated that people who have received MPF early by "permanently leaving Hong Kong" will not be eligible for the second-stage consumption vouchers. However, a large number of people have Other reasons to receive MPF early are DQ.

Some citizens have reported that they have been living in Hong Kong for a long time, but they have not been issued with the current consumption coupons, and they have not received any mobile text messages to remind them whether they are eligible. They criticized the government for lack of clear information.

Many citizens were unable to obtain consumption coupons for various reasons, and went to the service center of Mong Kok Pioneer Center to inquire or re-examine their eligibility.

(Photo by Mak Kan Taki)

The government has extended the service hours of eight temporary service centers for consumer vouchers until August 13.

At the service center of the Mong Kok Pioneer Center, today (8th), many citizens were unable to obtain consumption coupons due to various reasons, and came to the site to check or re-examine their qualifications.

Mr. Tan has been using Octopus to collect the vouchers, and there has been no major problem in the past, but yesterday, when he planned to go to the convenience store to collect the vouchers, he realized that he was not eligible.

He said that he had received MPF early for other reasons, but he did not and did not intend to leave Hong Kong, nor did he receive any text messages about eligibility or disqualification before, and it was only yesterday that he knew that he could not receive it.

Upon enquiry, it is currently necessary to wait six weeks for re-examination before receiving the vouchers.

Mr. Tan, who has retired, needs consumption coupons to help with his daily expenses. He thinks that he has to wait until he feels "waiting until the mosquitoes are dead" and "worrying about it". He hopes the government can provide reasonable arrangements.

▼The market situation of the first round of issuance of the second phase of consumer coupons 2022 on August 7▼

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▼The market situation of the first round of issuance of the second phase of consumer coupons 2022 on August 7▼

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The same is true for Mr. Lin. He did not receive any SMS notification that he was eligible to receive a consumption coupon, so he came to inquire.

He said that he was satisfied with the handling of the service center and that his problems were resolved.

However, he believes that the government's revision of the threshold for distributing consumer vouchers is superfluous, and it is also equivalent to disturbing the people, saying, "Everyone is a Hong Konger, I just want to collect money easily, why make it complicated?"

Some members of the public pointed out that they were still employed, and they did not receive MPF in advance, nor could they obtain the current consumption coupons. They called Alipay to inquire.

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