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Immersion in the largest private monitoring center in the country


REPORT - Burglaries, home-jackings… In Angers, 80 operators take turns day and night to respond to reports from customers.

At 3:10 and 6 seconds, the remote monitoring operator saw a red line appear on his control screen.

In Cher, 300 kilometers away, a retiree has just pressed his SOS button.

Without a camera installed in the house, it is impossible to know what is happening in images.

Then, the operator in a red polo shirt successively calls the owner, then his relatives.

Without success.

At 3:13 and 42 seconds, he decides to send a speaker to his home, then the digital file is sent to a “master” (superior).

A minute later, the man is already on another alert, from Sarthe.

“On the CCTV we see that the dog entered through the garage door, triggering the alarm.

No worries,”

he reassures, this time with the owner on the line.

1 billion euros in turnover

In the south of Angers, a star-shaped Pomidolian building hides the largest private remote monitoring center in France, which opened in 2019. 80 remote monitoring operators work there day and night, 7 days…

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Source: lefigaro

All news articles on 2022-08-09

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