From today (12th), the quarantine of arriving passengers will be changed to "3+4". Those who have completed the quarantine will be changed from yellow code to blue code, and entry into various places should no longer be restricted. However, some citizens complained to "Hong Kong 01", I returned to Hong Kong from overseas on August 4 and completed the quarantine yesterday (11), but after the needle card changed from yellow to blue, I still cannot enter restaurants or government premises, so I called the "Safe Travel" hotline today for help. The staff instructed to re-upload the needle card, and only entered the public library.
But today (12th), he was unable to enter the public library again, and he had to upload the needle card again to successfully enter, but the restaurant was refused entry for two consecutive days.
Some technology experts estimate that it may be that the Safe Travel Scanner of the restaurant has not been updated to the latest version, or it may be that the blue code only changes color on the surface, and the content has not been successfully updated for some reason, so it has not been successfully used.
"Hong Kong 01" has inquired about the case with the Office of the Government Chief Information Officer and is awaiting a reply.
▼On August 8, the government announced the "3+4" quarantine arrangements for hotels for isolation▼
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Citizen Ms. Jian has just returned to Hong Kong from Malaysia. The day before yesterday (10th) was the 6th day of the hotel quarantine. She was released by the hotel one day earlier, and the safe travel on that day was shown as a yellow code.
After completing the home medical monitoring from 9:00 a.m. yesterday, Anxie Travel was automatically converted to a blue code.
However, when she planned to go to the restaurant for lunch yesterday, the restaurant's QR code scanner made a loud noise, "The other party (scanner) is red, so I can't enter this place." The three needles have also been updated to "Travel with Peace of Mind". The screen displayed a "blue code" when scanning. Recreation grounds and libraries were scanned for "safe travel", but they were also unable to enter.
She immediately called the "Safe Travel" hotline for help yesterday. The staff only asked her to leave her name and contact number, saying that she was in the process of processing, and "has verbally admitted that there is a problem." Needle card.
After she re-uploaded, she was finally able to enter the public library.
Today, she tried to enter the restaurant again, but she "couldn't get in again." She tried to enter the library later and was rejected, but after uploading the needle card again, she could enter again, "Do I have to upload every day? Got a needle card?"
Fang Baoqiao, Honorary President of the Hong Kong Information Technology Chamber of Commerce, said that even if the "Safe Travel" has been converted to a blue code, he cannot enter the relevant places, or because the QR code scanning of restaurants has not been updated to version 4.4.0 or above, he does not rule out the authorities. The updated version of the QR code scan of the venues under its jurisdiction has not been updated.
Fang Baoqiao, Honorary President of the Hong Kong Information Technology Chamber of Commerce, said that even if the "Safe Travel" has been converted to a "Blue Code", he cannot enter the relevant places, or because the QR code scanner of the restaurant has not been updated to version 4.4.0 or above, it will not work. It is excluded that the authorities have not updated the QR code scanners in their premises.
(Photo by Xia Jialang/File photo)
He pointed out that after scanning the QR code of the restaurant to "Travel with Peace of Mind", the "red and yellow code" data will be compared with the database of the online system. I'll know you're on the side."
He said that many restaurants themselves do not have Internet access functions, and after installation, there is a chance that due to the instability of the network, the information in the online database cannot be compared.
The blue code failed, he also said that it may also be because the "red and yellow code" of "travel with peace of mind" has been updated, but the online database system has not been "updated properly". Automatic transfer", so there are fewer cases where the database is not updated.
Another possibility may be that the change from the yellow code to the blue code is only a "color change", and the content of the QR code has not been changed.
He suggested that the government should explain to the public the reason why the yellow code cannot be used after changing to blue code, and urged the government to solve the problem as soon as possible.
Red-yellow code｜Judiciary: From now on, holders of red codes cannot enter the court. Holders of yellow codes must take a quick test. Red-yellow codes are issued to schools. Opportunity to dismantle wage earners with yellow codes to return to work. Employers forced to suspend work and leave are discriminatory. 13,000 people left the quarantine hotel early in two days. Immigration prohibits code changers from visiting two places
