Telephone scams are emerging one after another. Following impersonation of government departments, the Consumer Council announced today (16th) that it has received a number of enquiries from the public. Some people pretended to be staff members of the Consumer Council, claiming that the public was selling products suspected of violating the Trade Descriptions Ordinance. Follow up on the case.
The Consumer Council clarified that it had nothing to do with false calls, and reminded the public not to provide personal data to suspicious third parties.
If you find that you have been defrauded, you must call the police for help, and reiterate that you will only contact the person concerned through the hotline as needed after receiving inquiries and complaints from the public.
Phone scams abound.
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Fraudsters claim that members of the public are selling goods suspected of violating the Trade Descriptions Ordinance
The Consumer Council stated that it received a number of enquiries from the public today, referring to calls from people claiming to be staff members of the Consumer Council, claiming that the merchants opened by the parties on the online shopping platform were selling products suspected of violating the Trade Descriptions Ordinance, and requested follow-up case.
The Council clarifies that it has nothing to do with false calls, and emphasizes that it will not take the initiative to contact consumers. Only after receiving enquiries and complaints from the public, it will contact the parties through the hotline as needed. Generally, relevant information, such as the complaint case number, will be provided to verify the relationship between the two parties. identity.
▼Screenshot of the police's 2018 "Beware of the Dating Trap" promotional video▼
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In case of suspicious calls, please call the Consumer Council's hotline for confirmation
The Consumer Council reminds the public to be more vigilant if they receive the above-mentioned suspected false phone calls.
For example, before responding to any suspicious calls, messages or text messages purporting to be staff members of the Consumer Council, you may call the Council's telephone number 2856 3113 or the complaint hotline 2929 2222 to verify the message or the identity of the caller.
The Council also reminds not to provide personal data to suspicious third parties.
If you suspect that you have provided personal information to a suspicious third party, especially involving bank accounts, credit card accounts, or payment platform passwords, etc., you should contact the bank or payment platform as soon as possible to prevent fraudsters from waiting for opportunities to steal money.
If you find that you have been deceived, please report it to the police immediately.
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