Post cooperates with Web.de and GMX
Created: 08/29/2022, 18:03
The Deutsche Post logo can be seen.
© Jens Kalaene/dpa/symbol image
In the past few years, Deutsche Post has only attempted a hybrid letter service that combines classic mail with the digital world, with only modest success.
Now the yellow giant is making a new attempt in a cooperation.
Bonn/Karlsruhe - In the future, owners of an e-mail account with the 1&1 services GMX and Web.de will be able to send conventional letters on paper from a new online office.
The documents can be sent to Deutsche Post using the "Send as a letter" function.
There they are printed out, stamped and sent by post as a printed letter to the recipient's address, as 1&1 and Deutsche Post announced on Monday.
Parallel to the introduction of the new service, Deutsche Post will discontinue its E-Post service for private customers by the end of November 2022.
The service was launched in 2010 so that Swiss Post customers can send their letters in analogue and digital form at the same time.
Since 2020, however, only the classic dispatch in paper form has been possible.
Deutsche Post now recommends private users to use the e-mail providers GMX and Web.de as well as their own Post & DHL app as alternatives for hybrid letter services.
For business customers, on the other hand, E-Post will “continue unchanged and be further expanded” as a platform for digitizing letter communication.
Deutsche Post and 1&1 have been cooperating on mail delivery for a good two years.
For example, Swiss Post can use the services of Web.de and GMX to inform its private customers in advance by e-mail which mail items it will deliver during the day.
A photo of the envelope is sent in an email.
The service is free of charge and is theoretically available to the 35 million users of the two 1&1 services.
At the start of the new service, users of Web.de and GMX can send three analogue letters per e-mail account per month free of charge during a test phase until the end of the year.
It is not yet clear what a digitally created letter will cost when printed out and sent in analogue form after the end of the test phase.
dpa