The epidemic rebounds, the Department of Health receives more than 100,000 enquiries a day, and the hotline now adds interactive voice and message functions

The new crown pneumonia epidemic is severe, and the number of confirmed cases has remained in the thousands for many days.

Au Ka-wing, chief physician of the Infectious Diseases Division of the Centre for Health Protection of the Department of Health, said that the hotline has recently received more than 100,000 enquiries every day. As some members of the public reported that they were unsuccessful in calling the hotline, the department will now add an interactive voice function and add a new Message service, hoping to improve efficiency.

In addition, the WHATSAPP hotline of the Information Office will also add more options and details, such as precautions for those arriving in Hong Kong and staying home to fight the epidemic.

List of government hotlines related to COVID-19:

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CHP Hotline: 183 0111 (operating from 9:00am to 8:00pm)

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"Hong Kong Special Administrative Region Government COVID-19" WhatsApp Hotline: WhatsApp9617 1823

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"Stay Safe, Anti-epidemic" Scheme and Support Hotline for Home Quarantine Persons Returning from Overseas: 1833 019 (operating from 7:00am to 11:00pm)

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Hospital Authority Medical Enquiry Support Hotline: 1836 115 (operating from 9:00 am to 7:00 pm)

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"Safe Travel" Hotline: 2626 3066 (operating from 7:00am to 11:00pm)

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Mandatory testing hotline: 6275 6901 (operating from 9am to 6pm)

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Automatic registration system for declaration of positive results of rapid antigen test: 1836 119

Au Ka-wing, chief physician of the Infectious Diseases Division of the Centre for Health Protection of the Department of Health, said that the hotline has recently received more than 100,000 enquiries every day. As some members of the public reported that they were unsuccessful in calling the hotline, the department will now add an interactive voice function and add a new Message service, (file photo/Photo by O Jiale)

Government WhatsApp hotline 96171823 to add more options for epidemic information

There are 8,023 new local confirmed cases in Hong Kong today. As the number of confirmed cases has remained in the thousands for many days, the Department of Health has received an average of more than 100,000 enquiries every day.

At the press conference today, Ou Jiarong once again called on citizens to use the WHATSAPP hotline 96171823 set up by the government before to receive information about the epidemic interactively.

The Information Office added a number of functions to the WHATSAPP hotline 96171823 yesterday, including adding options and details for more epidemic information.

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He said that the Information Office also added a number of functions yesterday, including adding options and details for more epidemic information, including precautions for those arriving in Hong Kong, home-based anti-epidemic, safe travel, virus testing information, instructions for those who tested positive, and COVID-19 vaccine information Wait.

CHP hotline 1830111 joins the interactive voice system

In addition, many members of the public have reported that the hotline of the Department of Health was unsuccessful at 1830111. Therefore, Au Jiarong said that an interactive voice system has been added to the hotline today, and there is also a voice selection function and a message service.

The number of people visiting Hong Kong under quarantine "3+4" increased by only about 1% in late August compared with the recovery before the epidemic, an increase of 8,187 cases for two consecutive days, more than 6 people died, and 3 men were infected in the internal medicine and geriatric wards of Pok Oi Hospital. The death rate is now similar to that of the flu. Lu Chongmao criticizes severe selective bias. Cleaners are diagnosed and quarantined. No sick leave, wages are deducted.