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Crostini closes | Customs receives 104 complaints and detains 55-year-old director surnamed Huang Nan, urges the owner to contact

2022-09-22T07:21:04.938Z


Last Tuesday (September 13), Crostini, a chain of bakery chains, suddenly announced the closure of the entire line. The news of the closing aroused dissatisfaction among a large number of customers holding cake cards, who bluntly called it a "fraud", and many bitter owners reported it to the customs. Today (22nd) customs declaration


Last Tuesday (September 13), Crostini, a chain of bakery chains, suddenly announced the closure of the entire line.

The news of the closing aroused dissatisfaction among a large number of customers holding cake cards, who bluntly called it a "fraud", and many bitter owners reported it to the customs.

Today (22nd), the Customs reported the progress of the investigation, indicating that the investigation will be conducted in the direction of suspected violation of the product description. Today (22nd), the 55-year-old male director of the company was arrested early. Holders of cake cards that have not been redeemed can call the hotline at 2545 6182 or email to crimereport@custom.gov.hk.

Customs will maintain liaison with the Consumer Council and conduct close investigations. More arrests cannot be ruled out.

"Hong Kong 01" contacted Crostini founder Huang Guanghui, who pointed out that it was inconvenient to disclose, "I'm sorry for not answering you, and entering the judicial process."


Customs has noticed that a chain of bakery shops announced their closure earlier, and some consumers suffered losses due to failure to exchange the products concerned. The bakery chain was suspected of improperly accepting payments. Customs arrested a 55-year-old man from the company this morning. Director, has been released pending investigation.

According to Customs, it has received 104 complaints so far, involving about 270,000 cases, and a single case involving a maximum of 17,500 yuan. It has contacted some complainants and is in the process of understanding the details and following up.

The customs expressed great concern about the incident and set up a special team to follow up.

Lei Yiquan, the director of general trade control of customs, pointed out that some people who reported the case were still buying cake rolls on August 28, but the company suddenly announced its closure on September 13. The exchange period was checked, and the period was from the end of this year to 2025. .

Lei Yiquan appealed to anyone who has an unredeemed cake card to contact Customs and provide the purchase details, purchase receipt and cake card. The public can call the reporting hotline at 2545 6182 or email to crimereport@custom.gov.hk.

The investigation is still in progress. The Customs will keep in touch with the Consumer Council and conduct a close investigation. More arrests cannot be ruled out.

"Hong Kong 01" contacted Crostini founder Huang Guanghui this afternoon (22nd), and the reporter asked whether Huang was arrested by customs. He pointed out that due to the inconvenience of judicial proceedings, he said, "I'm sorry to answer you, and enter the judicial process."

According to the information, the parent company of Crostini is Hongshan Co., Ltd., and the director is the founder Huang Guanghui.

Established in 2013, Crostin opened its first branch in Kwun Tong Plaza.

The company expanded to 25 branches in 2019, but it has been greatly reduced to 15 in the half year before closing, until September 13, 2022, when it was announced that it would close all stores.

In an interview before, Huang Guanghui revealed that he was reluctant to give up, but he was powerless and had invested 80 million in the "epidemic" city to save.

Source: hk1

All news articles on 2022-09-22

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