NTT DoCoMo has announced that some users in western Japan are having problems with their Internet services, making it difficult to use.
According to the announcement, a communication failure occurred around 1:10 am on the 20th, making it difficult for some users in western Japan to use data communication.
It is said that the mobile phone Internet service called "sp mode" has been affected, and the impact on voice calls has not been confirmed.
The cause is being confirmed, and the company is proceeding with restoration work.
In addition, it is said that the situation that is difficult to use may be improved by the user restarting the mobile phone or setting it to airplane mode and then canceling it.
NTT DoCoMo said, ``We apologize for the inconvenience caused to our customers.''