The Paper reporter Shao Bingyan
The national transport capacity of many express delivery companies is steadily recovering.
On December 19, insiders of several express delivery companies told The Paper that the transportation capacity of the company is gradually recovering, and some express delivery companies expect that the national transportation capacity will basically return to normal by the end of the year.
Some insiders of express delivery companies also told The Paper that when the national transportation capacity will recover, it is related to the judgment of the epidemic prevention department on the peak of infection in various places.
"In fact, the situation of express delivery companies is simpler than before. At present, the road is smooth, and it is a problem of 'people'." An insider of an express delivery company told The Paper reporter, "In fact, the transportation capacity of all places is facing challenges, the main reason is that the couriers have come one after another. When it becomes 'yang', there will be a shortage of front-line manpower, but the challenge is also temporary, and the recovery period will be very fast, and the courier will be able to resume business as usual."
The overall production capacity of express delivery companies in Beijing has returned to normal levels
The Beijing area, where the backlog of express delivery has been relatively serious recently, has also returned to normal.
On December 19, according to news released by Beijing on Weibo, at the Beijing Epidemic Conference held on the afternoon of the 19th, Jin Jinghua, deputy director of the Beijing Municipal Transportation Commission, secretary of the party group and director of the Beijing Postal Administration, introduced that the production capacity of express delivery companies in Beijing The overall level has returned to normal levels, the employment rate of personnel has increased to nearly 90%, and there is basically no backlog of overdue unprocessed items in the distribution center in Beijing.
Regarding the reasons for the recent backlog of delivery in Beijing, Jin Jinghua said that due to the superimposition of multiple factors, one is that some "courier brothers" are sick and have symptoms and cannot work, and the front-line delivery personnel of express delivery companies are relatively nervous.
Second, it coincides with the "Double Twelve" business season, and the delivery volume of express delivery continues to increase compared with the beginning of December, and the delivery pressure continues to increase.
The third is the outbreak of the epidemic in some bulk warehouses and distribution centers in Beijing and outside Beijing, which has affected production capacity and reduced the timeliness of express packaging, sorting, and transit processing.
On December 19, relevant persons in charge of several express delivery companies told The Paper that the transshipment centers and outlets in the Beijing area where their companies are located have resumed normal operation. During this period, express delivery companies have also adopted various measures to ensure smooth delivery channels.
Among them, in terms of trunk line transportation, YTO mainly uses its own transportation capacity in Beijing, supplemented by a small amount of unilateral transportation capacity of a third party. For the delivery efficiency of the "last mile", Beijing Zhongtong has expanded and increased the capacity of more than 800 Tuxi Life + terminal stores in Beijing. Through measures such as cleaning up packaging waste, timely and moderately adjusting commercial areas, and temporarily renting stores, it ensures the largest express delivery storage capacity In order to alleviate the pressure of terminal manpower delivery, Yunda Beijing Xingye branch uses 32 unmanned vehicles to deliver parcels, which can deliver more than 6,000 express parcels every day; The Beijing branch mobilizes couriers to work through daily subsidies, and Deppon Express provides step-by-step performance subsidies according to the increase in the number of deliveries. In addition, there are incentives such as cross-regional support subsidy incentives and attendance subsidies to support front-line operations.
Some companies say they are facing the challenge of "lack of people on the front line" at the end of the year
An executive of a courier company told The Paper that the current problems encountered by the courier industry are unprecedented. Please believe in the resilience of the courier network and the professionalism of front-line couriers.
Judging from the situation in cities where the number of infections rose earlier, after a relatively short period of fluctuations, the express delivery business is recovering in an orderly and vigorous manner, and express delivery services will play an indispensable role in the country's fight against the epidemic and safeguarding people's livelihood.
STO Express told The Paper that at present, STO’s overall network operations across the country are relatively smooth.
With the further liberalization of the epidemic policy environment, Shentong has accelerated the overall network resources by setting up special support funds, strengthening personnel reserve channels, and deploying transportation capacity. Some areas have effectively cleared the congestion points, and the entire network has gradually entered normal operation.
Coupled with Double 12 and the New Year’s Day shopping festival, while the network has accelerated its recovery, it has also ushered in a new round of business peaks.
STO Express also stated that the express delivery markets in cities such as Zhejiang Jinhua, Guangdong Jieyang, and Jiangsu Suzhou have also ushered in another wave of peaks, and the rapid increase in daily processing volume has exceeded the normal daily processing volume.
Although the national transport capacity is being adjusted and restored one after another, express delivery companies are also facing a shortage of front-line staff at the end of the year.
Liu Yin (pseudonym), the person in charge of operations in the Shanghai region of a private express delivery company, told The Paper that the number of positive infections among his company's front-line personnel in the Shanghai region has begun to increase in the past three days, and some "Quanyang" franchise outlets have applied for outlet screening. Single interception, that is, screening orders according to the coverage of outlets; some franchised outlets with "Yang" employees apply for screening interception according to the employee's three-segment code, that is, screening orders according to the coverage of dispatchers.
"The delivery timeliness in some areas may slow down in the short term, but the business basically has little impact." Liu Yin told reporters that after applying for screening, the boss of the franchise outlet will find someone or do it himself to clear the backlog. No new orders can be printed, which means that consumers in the blocked area cannot place orders from e-commerce platforms or express apps.
There will only be some in transit. After cleaning, wait for the courier to recover before canceling the screening list.
Another express company insider told The Paper that in addition to the relatively higher "infection rate" of front-line personnel, it is more difficult to recruit when there are more manpower vacancies.
A person in charge of a private express franchise outlet in Shanghai told The Paper that the number of positive front-line personnel at his outlet is currently in single digits.
"At present, we can only take one step at a time, and the employees of the outlets are all preparing to go home for the New Year. It is still a question of where to recruit people at the end of the year. It is definitely necessary to increase money to retain people, but it may not be possible to retain them." The outlet is responsible. people said.
"Our transshipment center can basically leave 20 or 30 jobs a week, and the reason given is to go home for the New Year. Now it is too difficult to recruit couriers at this point near the end of the year. We recruit temporary workers for sorting, and an extra 5 yuan per hour. It's not easy to recruit," Liu Yin said, "It's the end of the year, and the public's desire to buy is still relatively strong. According to the company's outlets in Shanghai, many couriers will return to their hometowns this year, and most of them will be before January 10. Going home, a small number of 'Yang' people have already started to prepare to go home, but they will still face the overall situation of lack of people on the front line."
