The most shocking images of the winter storm in the US 1:55
(CNN Spanish) --
(CNN Spanish) --
A 22-year-old woman was found dead over the weekend in Buffalo after being trapped in her car by the snowstorm that paralyzed western New York, her family told CNN.
Anndel Taylor, who had moved to Buffalo, New York, from Charlotte, North Carolina, was driving home from work at a senior center and was just a six-minute drive from home when she got stranded, they said. relatives who live in Charlotte.
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Tomeshia Brown, one of Taylor's older sisters, told CNN that Taylor sent a video to a group chat with her sisters around 3 p.m. Friday.
On video, Taylor captured the snowy conditions and low visibility.
She told her sisters who live in North Carolina that she was trapped and the snow kept falling, Brown said.
Taylor called 911 and was waiting for first responders, Brown and Wanda Brown Steele, Taylor's mother, told CNN.
“Her plan was to wait until the police arrived,” her sister said, but if that failed, she planned to “get up and walk once her car ran out of gas.”
She also said that she planned to go to sleep and then try to walk home once she woke up if help did not arrive.
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His family said they kept in touch with Taylor as the day progressed.
At one point, Taylor texted one of her other sisters separately to tell her that she was starting to panic, Brown added.
In the early hours of Christmas Eve, Taylor sent her last video message to the group chat.
In the video, Taylor opens the driver's side window of her car, revealing that the nearby road had turned into a mountain of snow.
A van can be seen on the road, which appears to be stuck, with its hazard lights on.
Taylor wrote in the group chat that she thought the snow would probably get up to her waist if she got out of her car.
Later that morning, around 9 a.m. on Christmas Eve, members of her family in North Carolina called and sent her several messages.
"We texted him in the group to ask, 'Are you okay?'" Brown said.
The family was alarmed when Taylor did not respond.
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“Maybe two hours later, my sister tracked down her phone,” Brown said.
“She [Taylor] must have shared her location with my sister.
And she was showing that she was still out there."
The family alerted Taylor's relatives in Buffalo to the address, but once they arrived, they said they saw Brown's car, but did not see her inside.
“So I put the information on a private Facebook page called Buffalo Blizzard 2022 and asked for help,” Brown said.
He posted the address of the tracked phone and later that night, he received a phone call from an unidentified man.
"He let us know that he checked his pulse and there was no pulse," Brown said.
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“I really didn't believe it,” he said.
"It was like a piercing sensation in her stomach, a pain she had never felt before."
Taylor's mother, Brown Steele, told CNN she was in "shock."
It wouldn't be until the next day that Taylor's body would be removed from the car, Brown said, after a woman sent a message on Facebook to inform Brown that she had also located the car and the body of her sister.
The woman told the family in Charlotte that she would not leave until someone came to pick her up.
With emergency personnel unable to reach the car, the woman waited until Taylor's relatives who live in Buffalo arrived.
Everyone helped move Taylor's body to another vehicle, where she was taken to the hospital, Brown said.
After leaving multiple voicemails over the holiday weekend, the family in Charlotte received a response from authorities Monday night.
They were calling to let them know they were ready to go rescue Taylor, Brown said.
The Brown family informed them that Taylor's body had already been transported to the hospital the day before.
"I want to get to the bottom of why the city couldn't help," Brown Steele told CNN.
This has been the passage of the strong winter storm in the United States
Erie County Executive Mark Poloncarz told CNN's Poppy Harlow on "CNN This Morning" on Monday that at least two-thirds of the equipment they sent to help clear snow during the height of the storm got stuck in the way.
Poloncarz added that a Buffalo Fire Department historian said this was the first time in the agency's history that personnel were unable to respond to emergency calls because the severity of conditions did not allow it.
Erie County officials said Tuesday the county had restored its emergency response service, but was still urging residents to comply with Buffalo's travel ban and stay off the roads.
CNN has reached out to the Buffalo Police Department for more details.
As of Tuesday night, Taylor's family in Charlotte had not yet learned Taylor's official cause of death, Brown said.
Taylor was described by her sister as “a caring, caring person.
She tried so hard, she cared for a lot of people,” her sister said.
“If she could help, she would help you,” her mother said.
"She had a lot of friends here in Charlotte, a lot of people cared about her."
His family created a GoFundMe campaign to pay for his funeral.
Taylor would have turned 23 next month, Brown said.