Following the cancellation of some Japanese flights by HK Express in early February, Cathay Pacific announced late on Monday (16th) that due to the Japanese government's restrictions on the number of flights from Hong Kong to Japan for each airline, Cathay Pacific will cancel flights from 2020 to 2019. Some flights to and from Hong Kong and Japan from February 3 to 16 involve Tokyo Narita International Airport, Osaka Kansai International Airport, Nagoya Chubu International Airport and Fukuoka Airport, a total of 50 flights to and from Japan.
▼Cathay Pacific Airlines canceled Japan flights from February 3 to 16▼
Cathay Pacific said that to comply with the latest travel restrictions, it is necessary to reduce the number of flights to Japan in February, involving some flights from February 3 to 16. The company is deeply sorry for the customers affected by the flight cancellations and has begun to rebook for all affected customers. For other flights, customers will receive an email with new flight details, and can also check relevant information in the self-service booking management service.
Cathay Pacific said customers should ensure they have provided the most up-to-date contact details.
If you book directly through Cathay Pacific, you can rebook or refund through the link in the email; if you book through a third party or a travel agency, please contact the travel agency directly to arrange the change.
Cathay Pacific reminds customers that there is no need to call the customer service team for inquiries at this stage, and emphasizes that it will continue to do its best to maintain flight service operations, and sincerely thank customers for their understanding and support.
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