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First major technology retailer eliminates cash payments – customers threaten to boycott

2023-01-17T11:28:16.609Z


No more coins and bills. This applies immediately to the technology dealer Gravis. In the future, it will only be possible to pay there by card – which some customers do not approve of.


No more coins and bills.

This applies immediately to the technology dealer Gravis.

In the future, it will only be possible to pay there by card – which some customers do not approve of.

Berlin – In many countries, paying with cash has become a rarity.

In Germany, on the other hand, many consumers still like to use coins and notes.

But now that's no longer possible everywhere.

This is also the case with the technology dealer Gravis.

The company, which works closely with Apple, will only offer card payments in the future – regardless of the purchase value.

The company confirmed this when asked by

Spiegel

.

Gravis abolishes cash payments: "Above-average acceptance"

In the future, all 40 German Gravis stores will only be able to pay with the card.

Even when buying a cheap accessory for a few euros, the plastic has to be pulled out.

This shouldn't really change much.

Because according to the retailer, the number of customers who use cash payment is in the "small single-digit percentage," explains

Der Spiegel

.

According to the company, the decision to abolish cash in the stores was made after "a successful test phase in selected stores based on the above-average acceptance of cashless payments".

It would be “simple, safe and fast” for customers.

But it is also cheaper for the company itself.

+

Gravis only accepts payments by card or smartphone.

© Michael Gstettenbauer/Imago

FDP MP criticizes Gravis: "Those who do not honor the cash are not worth the customer"

But how is this innovation received by customers?

Many Germans are big advocates of cash - which is also reflected in the reactions on the Internet.

The FDP member of the Bundestag Frank Schäffler writes about the message on Twitter: "Those who do not honor the cash are not worth the customer." Many other Twitter users announce that they will no longer shop at Gravis in the future.

But there are also a lot of dissenting voices who approve of the technology dealer's decision.

One Twitter user wrote: "Honoring cash?

Gravis takes a good step!

I love my bakery around the corner, where I can pay for every roll with a card.

Contactless, easy and fast.” Another user sees other positive aspects and hopes that many shops will follow suit: “Also for the sake of consumers and the environment!”

(ph)

List of rubrics: © Moritz Frankenberg/dpa

Source: merkur

All news articles on 2023-01-17

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