Travelers should feel at home in their holiday accommodation - however, there are a few rules and customs that should be observed.
Anyone who books a hotel room does so with certain expectations: the accommodation should be clean, the promised facilities should be available and the service should be friendly.
Conversely, the hotel staff also have one or the other expectation of their guests.
A hotel manager has now revealed to the Well + Good
portal what the most common – and most annoying – mistakes made by travelers are
.
Hotel Stay: Arriving early for check-in without prior notice
Hotels usually list a check-in time, but not all guests pay attention, says Kevin Gilbert, hotel manager at boutique hotel Senna House in Scottsdale, Arizona.
An earlier appearance puts the room service in trouble, since the cleaning of the rooms may not yet have been completed.
Therefore, regardless of whether travelers plan to arrive earlier or the journey turns out to be shorter than expected: guests should let the hotel know as early as possible - preferably the day before arrival - if they want to check in early.
The same applies to a later check-out.
+
If you want to check in earlier than planned, you should let the hotel know in good time.
© Imago/ingimage
Hotels would always do their best to accommodate guests.
"In the worst case, we can offer to store luggage until check-in or after check-out," says Gilbert.
In this case, the hotel staff hope for a little understanding from the guests.
But that's not always the case: "Some people who show up early expect to get the room at 11 a.m. and not at the agreed time."
You don't want to miss any more news and tips about holidays and travel?
Then sign up for the regular travel newsletter from our partner Merkur.de.
What annoys hotel employees: Forgetting the magic words "please" and "thank you".
Appreciation can work wonders in most areas of life – including in the hotel industry.
Small gestures and words would have a big impact on staff, as Gilbert says: “Staff are happy to hear 'please', 'thank you' or 'you did great.'
When people are polite, things go a little better.”
Even with a little tip, hotel guests could show their appreciation, according to the hotel manager.
There would not be a uniform tip, but in the USA bartenders and waitresses usually receive 20 percent.
Gilbert gives the maid $2 a day and leaves the money in an envelope at the front desk for the staff to receive.
In Germany, too, 2 euros per night are appropriate, as reported by the online portal
Reisereporter
.
However, according to the German Hotel and Restaurant Association (Dehoga), there is no blanket recommendation.
Ideal for city trips: ten beautiful European cities that you should visit
Ideal for city trips: ten beautiful European cities that you should visit
Volume during idle time
According to Gilbert, many hotels have a quiet time – usually from 10 p.m. to 7 a.m.
While a certain level of volume is to be expected, loud music or parties should be avoided in common areas such as the elevator or in the room.
When quiet times are not respected, it is usually the hotel employees who have to pay for it – late in the evening noise-plagued guests come to them to complain.
In general, according to the hotel manager, it is a matter of courtesy to be considerate of other travelers during their stay at the hotel.
List of rubrics: © Imago/ingimage
