The Transport Department announced today (17th) that in order to assist the taxi industry to apply for the "Easy Travel" service, starting from next Monday (20th), in addition to the four customer service centers currently provided by toll service providers, the Transport Department will Dedicated service stations have been set up at Rumsey Street in Sheung Wan and multi-storey government car parks in Tsuen Wan to apply for "Easy Travel" vehicle stickers and driver cards for taxis. The service hours are from 10:00 am to 9:00 pm daily.
The Transport Department will also set up more than 20 consultation stations in various districts in Hong Kong to assist car owners to apply for vehicle stickers, open "Zhitongxing" accounts, link vehicles to accounts, set up automatic payment methods and update electronic contact methods. Details will be announced next week .
▼On February 10, a large number of commercial vehicle drivers came to the Kwai Chung Express office▼
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According to the Transport Department, taxi owners and drivers can make reservations on the "ZizTrade" website or mobile application starting from tomorrow (18th). The service center or two new dedicated service stations will handle the application for vehicle stickers and driver cards. The dedicated service stations will also help teach taxi drivers how to split tolls using the mobile app "Zhitongxing".
Toll service providers will also send ambassadors to nine dedicated filling stations across Hong Kong to assist taxi owners and drivers in making reservations.
Yitongxing has four customer service centers and exclusive service stations.
The toll service provider will send ambassadors to nine dedicated filling stations throughout Hong Kong to assist taxi owners and drivers in making reservations.
The Transport Department pointed out that in order to avoid confusion and reduce waiting time in line, the dedicated service station will only provide services for taxi owners and drivers who have made reservations. The Transport Department calls on the industry to use the reservation service as much as possible.
Those who drive to the exclusive service station will be exempted from the parking fee for 1 hour.
In addition, the Transport Department will write to 800,000 car owners in Hong Kong from today to February 24, informing them of their current electronic contact information registered with the Transport Department. The Transport Department will also set up more than 20 consultation stations in various districts in Hong Kong to assist Vehicle owners can apply for a vehicle sticker, open an "Zhitongxing" account, link the vehicle to the account, set up automatic payment methods, and update electronic contact information. Details will be announced next week.
As of February 16, authorities have issued more than 460,000 vehicle stickers.
The Transport Department reminds car owners that if there is any change in their contact information, they should notify the Transport Department of the modification.
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The Transport Department emphasizes that electronic contact information is a very important contact method other than the address, so it is necessary to ensure that the "electronic contact information" is correct, and try to provide a commonly used contact method (such as a mobile phone number) to facilitate receiving information from the Transport Department , including matters related to the payment of tunnel tolls after the implementation of "ZZZT".
In view of the fact that many vehicle owners failed to apply for or receive vehicle stickers due to the change of contact information but did not notify the Transport Department, the Transport Department pointed out that there are three ways to change the contact information:
(1) Notify the Transport Department through the online service of GovHK ("Smart Convenience" can be used for identity verification, it will take about one day)
website of GovHK
Steps to change electronic contact information:
1. In the selection of application category, click "Use Smart Convenience" (if applicable), and choose to change "Hong Kong mobile phone number or email address"
2. Use Smart Convenience to log in and follow the instructions to authorize Identity verification
3. In the selection of services to be notified, click "Driving license holder and/or registered vehicle owner [TD01] - Transport Department"
4. In the input of personal/company information, update your electronic contact information ( (i.e. Hong Kong mobile phone number/email address)
5. After confirmation and submission, the system will display "Receipt Confirmation Notification" and provide a reference number, your application has been submitted.
(2) Submit the completed TD559 form of the Transport Department in written form (it takes about 10 working days)
(3) Visit the Licensing Office of the Transport Department in person at the following address:
Hong Kong Licensing Office, 3rd Floor, United Center, 95 Queensway, Hong Kong (near Exit D, Admiralty MTR Station),
Kowloon Licensing Office, 303 Cheung Sha Wan Road, Kowloon 2/F, Cheung Sha Wan Government Offices (near MTR Sham Shui Po Station Exit C)
Kwun Tong Licensing Office 5/F, East Kowloon Government Offices, 12 Lei Yue Mun Road, Kwun Tong, Kowloon (near MTR Kwun Tong Station Exit D4)
Sha Tin License Office 2/F, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin, New Territories (near MTR Sha Tin Station Exit B)
The TD allows cars with expired licenses in the Mainland or Macau to return to Hong Kong via the Hong Kong-Zhuhai-Macao Bridge within three months. The Transport Department simplifies the application procedures for the extension of the E-Trade. Chen Hengbin expects enough time to prepare. The trade union claims that there are toll collectors or "subsidized money" who have transferred to the E-Traffic.
When will Easy Pass be activated?
The Transport Department announced that Autotoll will be implemented in the Tsing Sha control area from February 26, 2023. At that time, all passing vehicles must use "vehicle stickers" to pass, and manual toll booths and "Autotoll" will be cancelled.
Click here for details.
When will the other tunnels fully use "Zone Access"?
The Transport Department plans to implement "Easy Travel" in the Shing Mun Tunnel and Lion Rock Tunnel in the first quarter of this year, and other tunnels will be opened gradually within this year.
Click here for details.
How to apply for Easy Pass?
There are several ways to apply. The most convenient way is to apply at the time of license renewal, or to register on the official website. For details, click here.
