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"It hurts": Supermarket employees expect "terrible" behavior from many customers


A supermarket employee settles accounts with her customers. Too often, products have to be thrown away because of buyer misconduct.

A supermarket employee settles accounts with her customers.

Too often, products have to be thrown away because of buyer misconduct.

Neckarsulm – According to Welthungerhilfe, around 11 million tons of food end up in landfill every year in Germany alone.

It was only recently that Federal Food Minister Cem Özdemir announced, despite resistance from the food industry, that he wanted to make containerization exempt from punishment.

But why does the food end up in the trash anyway?








Dieter Schwarz

Food on the garbage – supermarket employee criticizes customers

Transport damage, incorrect storage and technical causes in production as well as internal quality assurance and overproduction are all reasons why food ends up in the garbage.

But customers in supermarkets would also do their part.

A Lidl employee explains which mistake customers should avoid to protect food from the garbage.


When customers interrupt the cold chain of food in the supermarket, products often have to be thrown away.

© TikTok / lauragkn

The employee posted a post on TikTok to demonstrate the misconduct customers would show.

She posts her post and writes: "Just why people?".

You can see how the employee goes to a freezer compartment in the branch and opens the chest.

She takes out a pack of shrimp and throws it in the trash.

"Don't understand people": Lidl employee criticizes customers who put products back wrong

At first glance, this step may seem surprising, after all, she takes the shrimp from a freezer that also contains other shrimp.

The best before date has not yet passed either.

Many users on the net cannot understand the throwing away at first.

A user comments: "You don't have to throw that away, what a waste".

Another wonders: "Why can't you just donate something like this?".

Recently, a lifehack that is supposed to make Aldi cashiers slower went viral.

So why does the product end up in the garbage?

The Lidl employee provides an explanation: "I don't understand the people who think meat cooling is the same as freezing".

The reason is the broken cold chain.

Although the shrimp product in the video is next to other shrimp, they are not the same product.

Supermarket staff must throw away products if they suspect a broken cold chain

In other words, a customer took chilled shrimp off the shelf, decided against it and put it back in the freezer with another shrimp product.

And not from where he got the product from.

Although one user is certain: "It's the way it is, it would only be bad if frozen products were stored warmer than expected".

Unfortunately, that's not entirely true, at least when the supermarket employees take their job seriously.


I don't understand people who think MEAT cooling is the same as TIKO I mean at home you don't pack your meat in the freezer (and if so then for longer shelf life) BUT in the shop?

♬ ylang ylang - 🫶🏻 • Friends

Supermarket staff are obliged to throw away products for which they cannot be sure whether the cold chain has already been broken.

Because the customer has not put the product back in its proper place, the employees know for sure that the product is in the wrong place.

Therefore, there was an indication that the cold chain could have been interrupted.

The default is to throw the product away.

"It hurts": Netz criticizes the behavior of customers in supermarkets

A user writes under the supermarket employee's post: "Customers are just so lazy, if they don't want something anymore, they just put it somewhere in the store".

Another attests these customers a “terrible behavior”.

Another comments: "It hurts, especially now that everything has become so expensive."

However, if you should change your mind in the store and no longer want to buy a product, you should definitely put it back in its original place if the product was only recently removed from the shelf.

In this way, the customer prevents the staff from having to fulfill their duty and throwing the product away.

A completely planned purchase, in which it is not even necessary to put a product back, seems to be even more effective.

Rubric list image: © TikTok / lauragkn

Source: merkur

All news articles on 2023-02-20

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