Twitter suffers another outage and Musk complains that the platform is "very fragile"

Elon Musk seeks to find successor on Twitter 0:47

(CNN) --

Many users were unable to access Twitter's website Monday, while others reported problems viewing photos and clicking links in the app, marking one of the largest service outages on record. the date under the mandate of its new owner, Elon Musk.

Some users who tried to upload Twitter.com or TweetDeck, a service that allows users to organize their Twitter content into lists, were met with an error message: "Your current API plan does not include access to this endpoint."

Other users were able to access the site (although it seemed to load slowly), but they were met with the same error message when clicking on the links.

• She was weeks away from her maternity leave on Twitter, until Elon Musk took over

Crash tracking site DownDetector showed more than 8,000 Twitter crash reports as of midday Monday.

For users who could access the platform, "Twitter API" was trending as people tweeted about the issues.

"Some parts of Twitter may not work as expected," the company said in a tweet.

"We made an internal change that had some unintended consequences. We're working on this now and will share an update when it's fixed."

In a separate tweet on Monday, Musk said: "This platform is very fragile (sigh). Will be fixed shortly."

advertising

• Twitter will charge for SMS two-factor authentication

The fall on Monday is the second failure of Twitter in less than a week and the third in less than a month.

Last Wednesday, some Twitter users who opened their "for you" timeline were met with a blank screen and a message saying "welcome to your timeline," encouraging them to follow other users so that the tweets would appear even though they already followed someone. multiple accounts.

Other users were met with a "Welcome to Twitter!" message, as if they had just joined the platform.

Three weeks ago, Twitter users experienced various issues with the platform, including the inability to tweet, send direct messages, or follow new accounts.

Twitter has experienced a number of technical glitches since Musk took over the company and laid off more than half of his staff late last year.

Users had previously reported issues with the app's two-factor authentication tool, such as replies appearing above a tweet instead of below it, and old tweets appearing repeatedly in their feed or in their mentions.

Some former employees feared that Musk's mass layoffs could break the platform to a greater or lesser extent, following the removal of workers with knowledge of key Twitter systems.

But Musk has continued to cut staff in an effort to boost Twitter's profitability.

Wednesday's service outage comes after Twitter laid off another 10% of its staff earlier in the week, including some engineers responsible for site reliability, according to a New York Times report.

It is not clear what caused the apparent service drop on Wednesday.

Twitter, which removed much of its media relations staff last year, did not immediately respond to a request for comment on the matter.

Elon MuskTwitter