"We are heartbroken," say the parents of the shooter who killed five people in a Louisville bank

By Daniel Arkin -

The parents of the 25-year-old shooter who killed five people at a downtown Louisville bank this month have a message for the families of their son's victims.

"We're sorry. We're heartbroken

," Lisa Sturgeon, mother of Connor Sturgeon, told NBC News' Savannah Guthrie during an exclusive interview on the TODAY show.

"We wish we could undo what was done, but we know we can't."

Banker kills five people and leaves eight injured while broadcasting live

April 11, 202304:35

Connor Sturgeon was an employee of the Old National Bank on East Main Street, where he opened fire with an AR-15-style rifle during a bank committee meeting on April 10, killing five people, including a friend of the Kentucky governor, Andy Beshear, and injured eight others.

Authorities identified the five deceased as Josh Barrick, 40;

Deana Eckert, 57;

Tommy Elliott, 63;

Juliana Farmer, 45;

and Jim Tutt, 64.

Todd and Lisa Sturgeon, parents of 25-year-old Connor Sturgeon, who killed five people in a downtown Louisville bank this month, speak with journalist Savannah Gutherie on the TODAY show.

TODAY

Two of the injured people are police officers.

One of them is Nikolas Wilt, who is still recovering from being shot in the head.

The officers arrived within three minutes, exchanged fire with Connor Sturgeon and killed him, said Jacquelyn Gwinn-Villaroel, acting police chief.

The violent event was felt strongly in Louisville and across the country, where mass shootings in public places have become common and sickening.

The bloodbath in Louisville took place 14 days after a 28-year-old gunman killed six others at a Christian school in Nashville, Tennessee.

In a statement released the day of the bank shooting, the Sturgeon family said Connor had "mental health challenges" that they were working on.

But that he had shown no signs of violence, they said.

Above, from left, James Tutt, Juliana Farmer, and Deana Eckert.

Below, from left, Tommy Elliott and Joshua Barrick.via Facebook;

via LinkedIn

Louisville authorities have released multiple 911 calls, including one from Lisa Sturgeon.

In it, she says that her son has a weapon and is on his way to the bank.

She claims that she received a call from her son's roommate that she was concerned.

"I need your help," Lisa Sturgeon tells the 911 operator.

Officer shot in the head in Louisville shooting remains in critical condition

April 11, 202302:00

But by the time Lisa Sturgeon made the call, Connor Sturgeon was already on the bench.

If you or someone you know may be at risk,