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Pension reform: SNCF to reimburse TGV subscribers affected by strikes

2023-05-23T17:29:10.812Z

Highlights: The SNCF will compensate TGV subscribers particularly constrained in recent months by the many strikes against the pension reform. The refund will vary from 15 to 50% depending on each case (line taken, frequency of travel, etc...). LGV subscribers, whether they hold a monthly or weekly package, will be able to benefit between 15% and 20% of the amount of their package depending on the months impacted by the strikes and up to 50%. The operation should involve nearly 20,000 people, the same source added.


The travelers concerned will be reimbursed from 15 to 50% of the amount of their subscription, depending on their personal case.


After announcing last week the reimbursement of part of the subscription of Intercity users, the SNCF will also compensate TGV subscribers particularly constrained in recent months by the many strikes against the pension reform, according to information from Le Parisien confirmed by Le Figaro. The refund will vary from 15 to 50% depending on each case (line taken, frequency of travel, etc ...).

The details of this compensation have been specified by SNCF Voyageurs. Contacted, the group announces "send an exceptional measure to all subscribers Max Actif + / Max Actif corresponding to a reduction of 50% on the monthly payment of June regardless of the course of the subscription".

Regarding LGV subscribers, whether they hold a monthly or weekly package, "they will be able to benefit between 15% and 20% of the amount of their package depending on the months impacted by the strikes and up to 50% (if 3 monthly packages impacted)", continues SNCF Voyageurs. Each LGV subscriber will then have to make his claim for compensation - between 1 and 30 June - via a request processing platform "with the filing of proof of purchase of the package over the periods concerned".

" READ ALSO Pensions: regular users and subscribers of Intercités will be compensated, announces Beaune

Intercity subscribers already affected

Already last week, Clément Beaune, the Minister Delegate for Transport, had already announced the compensation of part of the Intercités subscription for the French "most affected". "The government will make, for the users who have been the most affected, a gesture of compensation with the SNCF," said the minister on France 2, citing in particular the travelers of the lines Paris-Toulouse, Paris-Limoges or Bordeaux-Marseille.

Their subscription will be reimbursed up to 50% for the months of January to April 2023 inclusive, while regular travelers, "who have made at least five round trips over this period [on the same route], will receive compensation of 100 euros," he added, adding that refunds would begin "from Monday [May 22]".

An "automatic" refund for subscribers, but which can also be claimed online by regular travelers, who will receive an email from the customer service of the SNCF, said the ministry. The operation should involve nearly 20,000 people, the same source added. The daily Intercités or "trains of balance of the territory" are subsidized by the State, which covers 50% of their costs.

Source: lefigaro

All news articles on 2023-05-23

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