Collar burst: The client is venting her anger about Telekom. Transitional solution via mobile communications © Stefan Weinzierl
After six months, there is still no telephone or Internet connection - to denounce Deutsche Telekom for this misery, a large poster hangs in Faistenhaar.
Brunnthal – Because the residents of a newly built apartment building in the Faistenhaar district of Brunnthal still do not have a telephone or Internet connection around six months after moving in, the property developer is now increasing the pressure on Deutsche Telekom – with the help of a provocative banner.
Large poster on the property in Faistenhaar
A large poster has been erected on the property in Faistenhaar by client Monika Köhler from MRK-Consult GmbH; on it: a female figure in glasses holding a telephone receiver in her hand. In addition, it can be read that Telekom and its contracted companies are responsible for the fact that the residents of this house "have been waiting for a simple telephone connection and Internet for more than 10 months".
There was also a problem with the connection to the power grid by Bayernwerke
Köhler speaks of ten months because, according to her own statements, she placed the corresponding order months before the owners and tenants moved into the house on Miesbacher Straße. As reported, Telekom was supposed to lay the necessary cables together with the power connection. But there was also a problem with the connection to the power grid by Bayernwerke. Because only construction electricity was available for months, the residents had to coordinate with each other if they wanted to switch on energy-intensive devices. Since mid-March, the residential building has had a normal electricity connection, but the telephone or Internet cables have not been laid.
Affected people are at builder Köhler - Telekom rejects guilt
No wonder that those affected are at the builder Köhler, who in turn blames Telekom and its subcontractors for the fiasco. Before they can start the civil engineering work, they need the green light from the competent authority that they can work on Miesbacher Straße. "We are still waiting for the traffic law order. As soon as the permit and the road safety have been obtained, we can immediately start with the necessary civil engineering work," explains a Telekom spokeswoman.
Application made to the wrong authorities?
And that's exactly where the dog is buried, according to Köhler. According to the client, the responsible company had repeatedly submitted the application to the wrong authorities for the necessary half-way road closure: first to the district office, then to the municipality of Brunnthal. However, because Miesbacher Straße is a district road, the Freising State Building Authority, formerly known as the Road Construction Authority, is responsible for such matters. "We first had to explain to Deutsche Telekom and its contracted companies that the road construction office was responsible," Köhler says angrily. She has therefore hung the poster on the fence of the new building.
The Telekom spokeswoman does not say a word about the provocative banner
The Telekom spokeswoman does not say a word about the provocative banner. She emphasizes that the contractor companies are waiting in the wings to carry out the work. "The tenants' association owners have received our contact details and can contact us directly at any time," it says. For the period until the final provision of the connections, residents would have been offered free transitional solutions via mobile communications.