In the basement of the huge building, the operators, staring at the screens, answer the various calls with controlled composure and in different languages: Hebrew, Arabic, English or French, the team rich in its diversity is able to adapt. You have to understand the situation quickly and react in less than seven seconds.
Focused, Ronit Glaser speaks on the phone with a person in distress who dialled 101, Magen David Adom's emergency number. The Israeli organization, a member of the International Committee of the Red Cross, frequently mobilizes abroad to help victims of natural or humanitarian disasters, such as recently, after the earthquake in Turkey. Locally, rescuers respond to medical emergencies or terrorist attacks. They are renowned for their efficiency and the record speed at which they arrive on the scene.
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Behind its screen, Ronit can visualize in real time the position...
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