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Revolutionizing traveler assistance with ChatGPT

2023-06-09T14:52:55.957Z

Highlights: Travelers will be able to access preventive and useful information about destinations, providing a safer and richer travel experience from their app. Universal Assistance will use ChatGPT to offer up-to-date recommendations on safety, public transport, gastronomy, events, festivals, as well as weather information, tourism and documentation. There users have the possibility to self-manage their medical consultation online in simple steps, without the need to wait to be attended by an operator. It is available in Spanish, English and Portuguese and is used by more than 500,000 active users per year throughout Latin America.


Travelers will be able to access preventive and useful information about destinations, providing a safer and richer travel experience from their app.


Brand Studio for Universal Assistance

ChatGPT keeps everyone on tenterhooks. His speed to provide answers, search for orders, assemble summaries and facilitate absolutely everything that is requested, is amazing. Some reject it, however others, considering its great potential, add it to their day to day. This is the case of Universal Assistance.

The first company in the category in the world, to implement the ChatGPT service.

In order to continue providing solutions to users, the leading company in travel assistance announces the incorporation of the Travel Tips with ChatGPT service in its mobile application. This initiative, undoubtedly innovative, will allow users to access useful and preventive information about their destinations quickly and easily, providing an even more enriching and safe travel experience.

Aware of the importance of providing travelers with data relevant to their stay, Universal Assistance will use ChatGPT to offer up-to-date recommendations on safety, public transport, gastronomy, events, festivals, as well as weather information, tourism and documentation.

In this sense, users can receive guidance on which neighborhoods to avoid in Sao Paulo for safety reasons, discover the typical foods in Lima, know the most outstanding festivals in Barcelona during October or receive recommendations on the recommended means of transport in Mexico City.

For its part, Universal Assistance is proud to be the first company in the category in the world to implement the ChatGPT service for its customers and the first in the tourism industry in LATAM. Such technology has become an invaluable tool for providing customer support and improving the travel experience around the world.

As an industry leader, Universal Assistance continues to drive projects related to artificial intelligence (AI) to optimize its processes and offer its customers cutting-edge services. These initiatives are based on the company's vision of providing exceptional service backed by best-in-class technology.

Diego Baron CMO & Digital at Universal Assistance said: "The integration of ChatGPT into our application is a significant step towards personalizing and improving our services. We are happy to be able to offer our users immediate access to useful and relevant information, powered by the most advanced technology."


This new service will be available in your current App. There users have the possibility to self-manage their medical consultation online in simple steps, without the need to wait to be attended by an operator. It is available in Spanish, English and Portuguese and is used by more than 500,000 active users per year throughout Latin America.

Download the app, by clicking here


Source: clarin

All news articles on 2023-06-09

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