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Deloitte, 4 out of 10 companies will invest in AI in the next 3 years - Ansa 2030

2023-11-28T18:38:55.396Z

Highlights: Deloitte, 4 out of 10 companies will invest in AI in the next 3 years - Ansa 2030. Research presented at the sixth Innovation Summit at MAXXI. 45% of companies expect AI to increase efficiency and productivity, 40% expect it to reduce business costs. Divided between curiosity and fear, Italians hope that AI will find application above all in the medical field (38%) and in bureaucratic simplification (31%). There are also those who do not rule out "befriending" an AI (41%), while many would find it "disturbing" (28%).


Research presented at the sixth Innovation Summit at MAXXI. (ANSA)


Italian companies are gearing up to seize the opportunities of artificial intelligence: over 40% will increase investments in the sector in the next 3 years, and the majority (59%) already use AI solutions today. These are some of the findings of Deloitte's latest research on Artificial Intelligence in Italy, previewed during the sixth edition of the Innovation Summit held at MAXXI in Rome. The event, which explores the evolution and impact of innovation on citizens and businesses, was attended, among others, by the president of the CNR, Maria Chiara Carrozza, the professor of MIT and Boston College, Tom Davenport, the CEO of Ansa Stefano De Alessandri, the director of Corriere della Sera, Luciano Fontana, and the journalist and science communicator Barbara Gallavotti. Deloitte's full report will be presented in January 2024.According to the research, among the AI solutions most used by companies are those for automation, optimization and management of processes (38%), data analysis (16%), analysis and risk management (15%). Less frequent are the use of chatbots (13%), the use of employee training (8%) and the production of text or images (3%). Only in 41% of cases have companies never made any use of AI applications. As for future investments, the main areas are data management efficiency, product and service development and software systems. 45% of companies expect AI to increase efficiency and productivity, 40% expect it to reduce business costs. The barriers that hinder its implementation are the lack of technical knowledge and skills (40%), technological incompatibility with current systems (37%) and lack of financial resources (31%), which in the case of companies in the South reaches 47%. In any case, while 35% are already ready for the implementation of AI, 53% look to the medium term, trusting in the reduction of the costs of this technology, which today are still prohibitive for the majority (66%) of Italian companies. In terms of environmental sustainability, companies show greater interest in AI solutions that concern energy efficiency (70%), pollution reduction (57%), circular economy (41%) and prevention of natural disasters through predictive tools (22%). For 20%, AI could be used for the development of renewable energy sources, 8% underline its potential in protecting biodiversity. On the other hand, what are the applications of Artificial Intelligence that are entering people's daily lives? According to Deloitte's research, simultaneous translation is the most popular, used by 43% of respondents. Voice assistants (40%) and real-time traffic forecasts (37%) are also successful. 25% have tried text-generating applications, such as ChatGPT and Bard, and 15% will continue to use them. Among the applications that are still "niche" are autonomous driving of vehicles (13% have tried it, 4% will continue), the creation of artistic and multimedia content (11%) and those for financial services (10%). Divided between curiosity and fear, Italians hope that AI will find application above all in the medical field (38%) and in bureaucratic simplification (31%). There are also those who do not rule out "befriending" an AI (41%), while many would find it "disturbing" (28%).

Source: ansa

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