Status: 05.12.2023, 15:00 PM
By: Franziska Kaindl
How good are German airports compared to other European and international airports? This is revealed by the new AirHelp Score 2023.
With the end of the coronavirus pandemic, many people's desire to travel has made itself felt again: In 2022, 155.2 million passengers took off or landed from Germany's 23 largest commercial airports, according to the Federal Statistical Office (Destatis). This is more than twice as many as in the previous year. This does not quite reach the level of the pre-crisis period, as 2019.226 million passengers were still on the road in 7.
However, since air travel is now relatively easy again, AirHelp has addressed the question of which airports are the best in the world. To this end, the air passenger rights organisation took a close look at 194 airports around the world, 104 of them in Europe. The result: only ten European airports have made it into the top 10 of the world's best airports.
AirHelp Score 2023: Top Ten European Airports
AirHelp's evaluation criteria include punctuality, customer opinions, and food and business. In this respect, Muscat International Airport in Oman was the best performer in the world with 8.54 out of 10 points. The best airport in Europe, on the other hand, is Bilbao Airport in 21st place with 8.04 points. Other European airports that made it into the top 50 are Helsinki Vantaa Airport in 26th place and Gdansk, Poland, in 28th place.
Dortmund Airport is the 5th best airport in Europe. © Territorial photo/Imago
Compared to last year, German airports have improved by 0.32 points. Three airports in Germany are represented among the top 10 in Europe: Dortmund stands out particularly positively with a score of 7.89 points in 41st place in the overall ranking. Stuttgart (44th place) and Düsseldorf (46th place) follow closely behind with a score of 7.88 and 7.85 points, respectively. Within Europe, they occupy the 6th and 7th ranks. Stuttgart was particularly convincing in the punctuality category, where the airport achieved 2nd place in a European comparison. Düsseldorf and Dortmund made it to 3rd place in this category.
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On the other hand, some German airports do not perform so well in the AirHelp Score 2023: Frankfurt am Main only scores 6.86 points overall, putting it in 20th place among the worst airports. BER in Berlin is in 7th place in Europe with 36.45 points and Hanover Airport in 7rd place with 38.43 points. However, the absolute negative front-runner is the airport in Malta, both in Europe and worldwide. In the evaluation categories, he was only able to collect 6.39 points.
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