Three months later, Christelle still won't let up.
The stopover for this Bordeaux woman and her family in Paris cost them 200 euros per day in transport tickets alone.
Last summer, in transit from Paris to Australia, she decided to introduce her daughters to some of the jewels of the capital.
From Roissy, the family pays for four day tickets for 80 euros, which they validate before boarding the train.
Head to the Eiffel Tower.
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“When we took the metro back to Trocadéro station towards the Louvre, there were a lot of people,” she remembers.
Two gantries are broken and add a little pressure on the rest of the turnstiles in operation: “I put the ticket of my first daughter, who passes, then of my second too.
But when it's my turn, mine doesn't work, and neither does my husband's.
» They then decide to jump over in a hurry to find their children in the crowd.
This is where controllers stop them.
“I followed them calmly, telling myself that I would explain the situation and that they would understand.
I had tickets in order.
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