As of: January 30, 2024, 2:35 p.m
By: Clara Kistner
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Is your bus, S-Bahn or long-distance train delayed so you can't catch your booked flight?
Unfortunately, as a passenger you are usually stuck with the costs.
Stuttgart Airport recommends that travelers should arrive at the airport properly two hours before departure, but in no case more than three hours beforehand.
And the federal police also recommend going through security checks a full 90 minutes before departure.
Because there can also be traffic jams inside the airport.
But when should passengers head home to avoid the risk of missing their planned flight?
Getting to the airport on time: How reliable are buses, trains etc.?
Whether it's a strike, emergency medical services, weather-related difficulties or disruptions to the control and safety technology as well as to the vehicle itself - delays and even cancellations in local transport in major German cities are by no means uncommon.
But if you don't want to be stuck in a traffic jam and then spend a lot of money parking your car at the airport, you usually still have to rely on public transport.
Missed flight due to public transport delays: who is liable in this case?
(Symbolic image) © YAY Images/Imago
Accordingly, the
ADAC
advises passengers to plan a time buffer, especially when traveling by long-distance train.
Local trains would be a lot more punctual.
Here, too, you shouldn't leave at the last minute, but you usually don't run the risk of arriving at the airport several hours late.
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Compensation for missed flights?
Only in exceptional cases
At the upcoming traffic court day in Goslar, experts would like to discuss, among other things, better legal regulations regarding consumer protection, writes the
Berliner Morgenpost
.
According to the Federal Association of Consumer Organizations,
liability for multimodal travel using several means of transport is still
not sufficiently clarified.
“For example, if a train is delayed and the traveler misses his flight as a result, he is often stuck with the costs,” explains Gregor Kolbe, mobility expert at the
Federal Association of Consumer Organizations
.
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“If a traveler misses his flight due to a delayed train, the railway does not have to pay compensation,” explains
ADAC
lawyer Klaus Heimgärtner.
Because the railway only has to pay compensation within the scope of the railway's passenger rights.
The passenger is usually liable himself. According to Heimgärtner, an exceptional case is an “all-inclusive package” booked as part of a “Rail & Fly Ticket”.
In a ruling by the Federal Court of Justice, it was decided that if a sufficient buffer of more than two hours was maintained, the organizer would be liable to pay the customer compensation
have to do.