By Scott Stump -
TODAY
Residents of five states who ordered take-home Chick-fil-A food online between 2019 and 2021 may be eligible to receive up to $29.25 in cash or a gift card as part of a class-action settlement.
The lawsuit filed in Georgia in October alleged that Chick-fil-A made
misleading promises
about delivery costs for orders through its mobile app and website during the COVID-19 pandemic.
Chick-fil-A denied the allegations and any wrongdoing in the deal, according to its claims eligibility page.
Here's what you should know about the payment agreement.
Chick-fil-A in Midtown Manhattan.Alex Tai of SOPA Images / LightRocket via Getty Images
Who can file a claim?
Residents of Florida, Georgia, California, New York and New Jersey who placed delivery orders through the Chick-fil-A One app or on the company's website between November 1, 2019 and April 30, 2021,
they are eligible for a cash payment
or a gift card of up to $29.25.
Eligible customers have been notified by email by the settlement administrator, according to the claim form.
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The amount awarded could decrease depending on the number of claims received.
How is it submitted and when does the deadline end?
The deadline to file a claim is February 15, 2024, so the deadline is short.
If you have lost or have not received an email from the class action settlement administrator, you can contact the administrator to receive one.
You will need a "Unique ID" sent to your email in order to submit a claim form.
What is Chick-fil-A accused of?
The lawsuit claimed the company advertised free or low-priced delivery ($2.99 or $3.99) on its mobile app and website but imposed "hidden delivery charges" in addition to a charge for low-priced delivery, according to the documents. judicial.
The plaintiffs alleged that Chick-fil-A secretly increased food prices on delivery orders by 25% to 30%, and
charged $5 or $6 more
for an order of 30
chicken
nuggets
when they were ordered for delivery to home compared to those purchased in stores, according to court documents.
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The company denied all allegations.
TODAY.com reached out to Chick-fil-A for comment and did not immediately receive a response.
The lawsuit said the company
took advantage of the boom in delivery orders during the pandemic
to make profits by "deceiving" customers about its cost.
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The company created a fund of $1.45 million in cash and $2.95 million in gift cards to pay the claims as part of the settlement, according to TopClassActions.com.