Aurélie Jean is a doctor of science and entrepreneur. She notably published
Do algorithms make the law?
(L'Observatoire, 2022) and co-wrote
Resistance 2050
(L'Observatoire, 2023).
For two weeks, technological discrimination against women, observed in a chatbot from the Austrian employment center, has stirred up debates in the media and on social networks.
What are the reasons why such a phenomenon appeared and what can we do in the future to avoid it?
You will notice the presence of quotation marks around the word "discrimination" to express the nuance that must be added during the debates so as not to make the chatbot responsible, which is in no way a natural or legal person, but rather those who design it and use.
Everything started from a good intention: to reduce the time spent by Pôle emploi advisors in repetitive and time-consuming - administrative - quests in order to allow them to spend more time in the relationship...
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