Coronavirus: how PSG intends to compensate its subscribers

The fans of the Parc des Princes will therefore have a choice. Have an asset, donate it to the PSG foundation or benefit from a deferred reimbursement. Pending, since the end of competitions in mid-March, to know what type of compensation would be offered to them, Park subscribers and other ticket holders for one of the games canceled due to the health crisis will have an answer to their interrogations.

Like many of its Ligue 1 counterparts, PSG has made the choice to compensate its faithful with assets, valid for eighteen months. These will correspond to the value of the ticket for each of the 40,000 seats sold individually at the end of the season. As for those concerning part of the 35,000 subscriptions (individual and business) fully paid, they will be calculated in proportion to the missed matches.

A credit, a refund… or a donation

“In their formula, the majority of our subscribers have access to Ligue 1 games, the National Cups and the Champions League, with the exception of the quarter and semi-finals, explains Nicolas Arndt, director of ticketing for PSG . Of the 24 games they should have attended this season, they missed the knockout round 8 against Dortmund and the last 5 in Ligue 1. Either a quarter of the scheduled matches. The amount of the credit offered to them will therefore be equal to 25% of the price of their subscription. "

Each subscriber will also be offered the option of donating their assets to the PSG foundation, which helps more than 20,000 children who are sick or in difficulty. But as specified by the order taken by the government on May 7 and which allows organizers of cultural or sporting events to "preserve their cash", "any spectator not wishing to benefit from a credit" may also "be done in full repay ”after eighteen months.

Following announcements in May of the Professional Football League, organizer of the League Cup final, PSG has already announced that it will reimburse the 20,000 seats sold for the meeting against the 'Olympique Lyonnais as soon as possible. Each ticket holder should soon receive an email confirming the transaction.

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By the time the competitions were interrupted, PSG had already launched its subscription campaign for the next financial year with a "relatively low" price development, since it was stable for fans and increased by 3% for companies, according to Nicolas Ardnt. Despite a certain lack of visibility on the dates of a return to normal, it had started on the wheel hats. If 600 subscribers have chosen to terminate their commitment, 16,500 are still on the waiting list to follow in the footsteps of the 25,000 who have decided to renew.

No direct debit in June

For those who have got into the habit of paying at once, as for monthly subscribers, the club will not launch direct debits as it usually does in June and is waiting for the moment to see more clearly . What if the public still had to wait many months before being allowed to return to the stadium? "We would have a policy similar to that of today," explains the ticket director, referring to the assets offered. We try to be as professional as possible by preparing for different scenarios. This is one, even if it is obviously not the one on which we rely. And if the crisis persists, there may be a solution to find a happy medium between a completely empty stadium and very large stands. "