World Cup 2022: how to return tickets for the World Cup in Qatar?
Created: 2022-10-27 15:28
Logo World Cup 2022 © IMAGO/Marc Schueler
Most tickets for the 2022 World Cup in Qatar have already been sold.
If there are returns, certain processes must be observed.
Paris – The upcoming soccer World Cup 2022 in the desert emirate of Qatar is the first that will not be held during the summer months.
Due to the climatic conditions prevailing in the Persian Gulf, it was decided to move the tournament to November and December - the schedule with all dates and games in the overview.
This World Cup is also under the auspices of FIFA (Federation Internationale de Football Association).
The football governing body based in Paris is responsible for all organizational processes related to the World Cup.
This includes the purchase of tickets and the eventual return of tickets.
In the event of a return, the French association has issued strict rules.
Returning tickets for the 2022 World Cup: The regulations
The regulations that affect ticket sales for the 2022 World Cup and their return have been determined in advance.
FIFA sold around 800,000 tickets in the first sales window.
The second window opened on April 5, 2022, bringing more tickets into the hands of football fans.
The fifth sales phase has now begun.
But the higher the sale rate, the greater the number of tickets that are returned.
However, this is not easily possible, because once a ticket has been purchased, it must be returned officially.
In addition, a return is only permitted under the following conditions:
The affected game has been rescheduled, postponed or cancelled.
The capacity of the stadium has been reduced - all stadiums of the World Cup 2022 in the overview.
The team in question did not qualify for the knockout round - an overview of all participating teams in the World Cup.
The team in question has withdrawn its participation in the World Cup.
If one of the above reasons applies, the ticket holder will receive their money back within 30 days.
Refunds are made in local currency, i.e. Qatari riyals.
A return is only possible if the ticket(s) were purchased on the FIFA interactive platform.
The operators strictly ensure that only a certain number of tickets are given out per household applying.
This is intended to prevent the illegal, private trade and resale of tickets.
FIFA is also concerned with competitive equality.
This means that a fair distribution of the tickets to as many interested parties as possible should be guaranteed.
The regulations were successfully practiced at past world championships.
Returning tickets for the 2022 World Cup: resale and exchange
The resale or exchange of tickets for the 2022 World Cup is prohibited.
They must be returned through the official channel.
Under no circumstances is it permitted to resell the tickets, nor may they be offered for sale indirectly.
In addition, an auction of tickets is prohibited, as is bartering.
This also applies to giving away tickets.
Violations are punishable by law and result in civil law consequences.
Where can I return tickets for the 2022 World Cup?
If a person wishes to return their previously purchased tickets for the 2022 World Cup, this can only be done via the FIFA internet domain.
All admission tickets are the property of FIFA Ticketing AG until they are sold and are also subject to its legal custody and administration thereafter.
According to official information, tickets must be returned at fifa.com/de/tickets.
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Returning tickets for the 2022 World Cup: FIFA is responsible
FIFA is responsible for issuing and returning tickets for the 2022 World Cup.
The Paris organizer assumes the costs of the World Cup and also collects the corresponding profit.
In order to cover the costs and ultimately make a profit, it is necessary to place the tickets in the middle and high-priced segment.
The fact that FIFA sells the worldwide broadcasting rights of the World Cup to the highest bidder also contributes to a possible profit.
