"
Hello sir, this is the Hauts-de-Seine health insurance."
A few months ago, Marwan Taybi, 25, was responsible for supporting liberal professionals to help them provide better care while spending better.
Since the end of May, the young man has joined the team of volunteer investigators responsible for
"contact tracing"
of Medicare.
He now spends his days on the phone, in one of the two open spaces set up for this purpose in the premises of the Primary Health Insurance Fund (CPAM) in Nanterre.
"I didn't hesitate for a second."
Like him, dozens of agents of all departments and all ages,
"who might never have crossed paths in normal times"
, are participating in the tracing effort, one of the pillars of the government strategy in the face of Covid-19.
Read also:
Faced with the exponential spread of the coronavirus, contact tracing is gradually losing ground
Spaced offices, hidden staff, and well-honed speech.
It is 9 a.m., and 28 patients are already waiting to be contacted: those whose positive test has been recorded since the previous 6 p.m. by their doctor, their
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