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Could it be that the corona will actually speed up your shopping deliveries?

Shopping month is upon us, which raises serious concerns that our shipments will be delayed.

Why is there room for optimism this time, and where does the concern come from?

We caught a few companies sending to explain

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• Corona

• Online shopping

Walla!

TECH

Friday, 16 October 2020, 00:08

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In the video: Gamzo says that the shortening of the isolations is being considered and Edelstein refers to the infection despite the closure (Photo: GPO)

Shopping month is upon us, and we seem to be 8 months into the season.

The corona led us to stay home, the closures made us look for reality.

Last year we suffered two months of delays in receiving the packages and many loads at the suppliers and in the mail.

Did Corona make a long "training course" for businesses thanks to which we will be able to receive the packages of the shopping month during the year?

More on Walla!

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In collaboration with Bank Hapoalim

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This year the queues will be shorter?

(Photo: Reuven Castro)

According to Guy Fisher, CEO of Fisha E-Commerce's E-Commerce Division, we have little to worry about. "If online sites once had one busy month, now, after the long period of physical stores being closed and online shopping thriving, shipping companies Held with an increased array of messengers.

There are many more couriers, as people who are sick or laid off have chosen a profession that is available needed and fast during this period and can cater to the courier companies.

The shopping experience has also improved significantly - today the webmasters of the various retailers check faults and fix them much faster and do everything to ensure that the purchase is fully completed without any difficulties.

Today, it is also possible for the first time to use points earned in customer clubs online, in contrast to the past, which could only be realized in physical stores.

"New online sites go up in the air much faster and thus the number of sites for online purchase increases and their quality improves, which increases competition in the market, and always works for the benefit of the consumer."

More messengers, increased array - less problems.

Guy Fisher

Dan Samadja, VP of marketing for the Israeli shopping site Shuz Online, which markets dozens of the world's leading sports and fashion brands, including Adidas, Nike, Brooks and more, claims that delays are still expected in the market due to inequality due to government restrictions Having a permit to sell in their physical stores can allow self-collection from the branches.

This creates inequality, micromanages costs and slows down the rate of product receipt for other companies that do not have a physical store or are not licensed to operate it.

Add to this the lack of the possibility of collecting the shipment in lockers, as in the Buxite method, and the result is that a bottleneck is created in shipments to the house.

"We, for example, were set up with a new logistics center capable of handling thousands of orders a day, and set up an outdoor packing complex to help us maintain a distance of 2 meters between the collection and packing point and withstand the November load. These moves will allow us to save up to 5 days while shipping to the customer, so if in the industry delays in accepting orders of one week or more are expected, according to shipping company reports, we will be able to shorten it and provide faster customer service. "In different sizes, to avoid waiting if the size is wrong, and due to our flexible return policy since March, which allows a return without up to a year, it will be possible to return the product easily."

Able to provide faster customer service.

Dan Samadja

Nimrod Angel, Sales Manager at Agan Industries, explains the last step in the online sales process - collection and distribution.

"The main challenge of online sales sites is after-sales logistics. Retailers have realized that it is imperative to call a logistics provider who specializes in managing ecommerce orders. This is different management from distribution and sales logistics through branches. Shipping companies that specialize in ecommerce distribution operate completely automatically, using robots, from inventory management, collection and packaging and distribution to the customer's home. The use of robotic automation powered by powerful management software has streamlined the process. "Later, all this while also saving costs for the retailer. This is definitely an achievement that was built very quickly following the new situation brought about by the Corona."

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