Android mascot (in front of the Google headquarters in Mountain View, California): Some cell phone users are having problems right now
Photo: Christof Kerkmann / dpa
Google released updated versions of its Android System WebView and Google Chrome apps for the Android mobile phone operating system on Tuesday morning.
According to the company, installing the updates solves a problem that is said to have caused recurring crashes of its own mobile phone apps such as Gmail, but also third-party apps such as Twitter, GMX and Ebay on Monday.
There had been numerous reports around the world that users of Android devices could suddenly no longer use many apps as usual: the programs simply hung up at certain points, sometimes even when they were started.
According to the Android Police website, the problem primarily affected owners of Samsung devices.
However, there are also complaints online from people who use Android devices from other manufacturers.
During the day, users had already found out for themselves that the problem was probably related to Google's Android System WebView software, which enables Android apps to display web content.
If you reset this app to the version pre-installed on the respective device - and thus disconnected from the current version of the software - the problem was eliminated.
American Samsung support also advised this interim solution on Monday evening.
Better to install the new updates
With Google's app updates published on Tuesday morning, there is now an official way out of the misery of the crash.
We recommend importing the new app versions via the Play Store, as this way, unlike manually resetting Android System WebView, you can keep the current versions of both programs on your smartphone.
Old versions of well-known apps are sometimes less protected against hacker attacks than the latest versions.
If users have activated the “Automatic app updates” option in the Play Store app, Google's updates should have been downloaded and installed automatically on Tuesday morning.
The current version of Android System WebView has the version number 89.0.4389.105.
US media had announced to Google on the Monday before the updates were released that they were aware of a problem with the Android WebView system, "which leads to the crash of some apps on Android for some users."
Icon: The mirror