Step by step, what to do if your cell phone was lost or stolen

08/05/2021 7:17 PM

• Clarín.com

• Technology

Updated 08/05/2021 8:58 PM

There are many ways to locate a lost cell phone, whether it is lost or stolen

.

Both Android and iOS have proprietary software to detect the exact location of the device.

In case it cannot be recovered, it is recommended to

unlink all associated accounts

.

Google's

search and locate phone function

can be activated when one sets up the new phone.

To be sure, you will have to go to the Security section and select Find my device.

Some computers, such as Samsung, have their own system called Find my mobile, which is activated by default.

To know how to run it

,

there is a simulator

 that allows to know the steps.

At Apple, the search system uses an iPhone network, which debuted in 2019 with a system that uses Bluetooth and the 1 billion Apple devices in use.

It does not matter if the equipment is disconnected

, as it already happens with the new AirPods.

The phone can be retrieved from any computer or from another mobile line.

Photo: Andres D'Elia

The novelty of the latest update is that it detects the position even if the iPhone is without batteries.

The secret is in the iOS 15 operating system that is not completely turned off

.

Instead, it will remain - unless one disables this option - in a low power state.

Block WhatsApp

In WhatsApp, the first thing is to contact

the mobile phone operator and ask that they block the SIM card

.

Starting the account with a new SIM card unpairs the other device.

Another more aggressive measure

is to send an email to support@whatsapp.com

with the text “Lost / Stolen phone: Please deactivate my account” next to the phone number in full international format.

It is important to unlink all social media accounts.

Photo: Shutterstock

The next step is to unlink all accounts associated with the device and thus ensure that personal information is safe.

This process can be done

remotely and from another device

.

Even from a computer.

Delete accounts

The easiest is Google.

The first thing to do is to access the account, go to the Security section> Your devices> Manage devices.

Once inside that option, all the devices from where the session was started will appear.

When clicking on More details, the option to Close session appears.

Clever.

The process at Apple is quite similar.

That is, the mobile will have to be removed from the Trusted Devices list.

To perform this simple task, you will have to

enter your Apple account and go to the Devices section

.

The first thing will be to

mark the device as lost.

In this way, it will be locked remotely with a code, just like the cards linked to it.

This is done from the Find section and there select the Devices or Articles tab.

By default, all social networks have a section for security and privacy settings.

In the case of Instagram and LinkedIn, it

will be enough to make a password change

for the account to be unlinked from any device.

From Facebook you

have to log in from any computer

, go to Settings and select Security and login.

In this section, there are all the teams.

To unlink the account on the lost device, you must uncheck the box.

With information from La Vanguardia.

SL

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